Item 1. Financial Statements.
Q2 HOLDINGS, INC.
CONDENSED CONSOLIDATED BALANCE SHEETS
(in thousands, except per share data)
| | | | | | | | | | | | | | |
| | | March 31, 2026 | | December 31, 2025 |
| | (unaudited) | | |
| Assets | | | | |
| Current assets: | | | | |
| Cash and cash equivalents | | $ | 342,332 | | | $ | 367,631 | |
| Restricted cash | | 2,057 | | | 1,672 | |
| Investments | | 36,559 | | | 65,064 | |
| Accounts receivable, net | | 74,196 | | | 51,716 | |
| Contract assets, current portion, net | | 7,356 | | | 8,596 | |
| Prepaid expenses and other current assets | | 21,963 | | | 28,234 | |
| Deferred solution and other costs, current portion | | 29,535 | | | 22,631 | |
| Deferred implementation costs, current portion | | 10,575 | | | 10,508 | |
| Total current assets | | 524,573 | | | 556,052 | |
| Property and equipment, net | | 27,933 | | | 27,783 | |
| Right of use assets | | 25,768 | | | 27,188 | |
| Deferred solution and other costs, net of current portion | | 29,961 | | | 27,827 | |
| Deferred implementation costs, net of current portion | | 31,235 | | | 28,929 | |
| Intangible assets, net | | 75,781 | | | 78,377 | |
| Goodwill | | 512,869 | | | 512,869 | |
| Contract assets, net of current portion and allowance | | 15,138 | | | 14,103 | |
| Other long-term assets | | 3,089 | | | 3,149 | |
| Total assets | | $ | 1,246,347 | | | $ | 1,276,277 | |
| Liabilities and stockholders' equity | | | | |
| Current liabilities: | | | | |
| Accounts payable | | $ | 10,278 | | | $ | 20,473 | |
| Accrued liabilities | | 25,604 | | | 24,572 | |
| Accrued compensation | | 17,534 | | | 31,754 | |
| Convertible notes, current portion | | 303,682 | | | 303,368 | |
| Deferred revenues, current portion | | 196,762 | | | 155,003 | |
| Lease liabilities, current portion | | 8,628 | | | 8,915 | |
| Total current liabilities | | 562,488 | | | 544,085 | |
| | | | |
| Deferred revenues, net of current portion | | 30,557 | | | 26,826 | |
| Lease liabilities, net of current portion | | 31,592 | | | 33,832 | |
| Other long-term liabilities | | 10,034 | | | 9,723 | |
| Total liabilities | | 634,671 | | | 614,466 | |
| Commitments and contingencies (Note 8) | | | | |
| Stockholders' equity: | | | | |
Preferred stock: $0.0001 par value; 5,000 shares authorized, no shares issued or outstanding as of March 31, 2026 and December 31, 2025 | | — | | | — | |
Common stock: $0.0001 par value; 150,000 shares authorized, 62,665 issued and outstanding as of March 31, 2026 and 62,741 shares issued and outstanding as of December 31, 2025 | | 6 | | | 6 | |
| | | | |
| Additional paid-in capital | | 1,199,888 | | | 1,275,980 | |
| Accumulated other comprehensive loss | | (2,635) | | | (1,953) | |
| Accumulated deficit | | (585,583) | | | (612,222) | |
| Total stockholders' equity | | 611,676 | | | 661,811 | |
| Total liabilities and stockholders' equity | | $ | 1,246,347 | | | $ | 1,276,277 | |
The accompanying notes are an integral part of these condensed consolidated financial statements.
Q2 HOLDINGS, INC.
CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
(unaudited)
(in thousands, except per share data)
| | | | | | | | | | | | | | | | | | |
| | | Three Months Ended March 31, | | |
| | | 2026 | | 2025 | | | | |
| Revenues | | $ | 216,506 | | | $ | 189,735 | | | | | |
| Cost of revenues | | 88,592 | | | 88,745 | | | | | |
| Gross profit | | 127,914 | | | 100,990 | | | | | |
| Operating expenses: | | | | | | | | |
| Sales and marketing | | 25,720 | | | 26,527 | | | | | |
| Research and development | | 41,880 | | | 37,853 | | | | | |
| General and administrative | | 32,187 | | | 32,322 | | | | | |
| Transaction-related costs | | 250 | | | — | | | | | |
| Amortization of acquired intangibles | | — | | | 93 | | | | | |
| | | | | | | | |
| Lease and other restructuring charges | | 188 | | | 2,006 | | | | | |
| Total operating expenses | | 100,225 | | | 98,801 | | | | | |
| Income from operations | | 27,689 | | | 2,189 | | | | | |
| Other income (expense): | | | | | | | | |
| Interest and other income | | 3,269 | | | 4,586 | | | | | |
| Interest and other expense | | (1,205) | | | (1,535) | | | | | |
| | | | | | | | |
| Total other income, net | | 2,064 | | | 3,051 | | | | | |
| Income before income taxes | | 29,753 | | | 5,240 | | | | | |
| Provision for income taxes | | (3,114) | | | (487) | | | | | |
| Net income | | $ | 26,639 | | | $ | 4,753 | | | | | |
Other comprehensive income (loss): | | | | | | | | |
| Unrealized loss on available-for-sale investments | | (60) | | | (24) | | | | | |
| Foreign currency translation adjustment | | (622) | | | 177 | | | | | |
| Comprehensive income | | $ | 25,957 | | | $ | 4,906 | | | | | |
| Net income per common share | | | | | | | | |
| Basic | | $ | 0.43 | | | $ | 0.08 | | | | | |
| Diluted | | $ | 0.40 | | | $ | 0.07 | | | | | |
| Weighted average common shares outstanding | | | | | | | | |
| Basic | | 62,338 | | | 61,222 | | | | | |
| Diluted | | 67,647 | | | 64,820 | | | | | |
The accompanying notes are an integral part of these condensed consolidated financial statements.
Q2 HOLDINGS, INC.
CONDENSED CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS' EQUITY
(unaudited)
(in thousands)
| | | | | | | | | | | | | | | | | | |
| | | Three Months Ended March 31, | | |
| | 2026 | | 2025 | | | | |
| Total stockholders' equity, beginning balances | | $ | 661,811 | | | $ | 517,796 | | | | | |
| | | | | | | | |
| Common stock and additional paid-in capital: | | | | | | | | |
| Beginning balances | | 1,275,986 | | | 1,183,899 | | | | |
| Stock-based compensation expense | | 21,061 | | | 22,209 | | | | |
| Exercise of stock options | | — | | | 547 | | | | | |
| | | | | | | | |
| Repurchase of common shares | | (97,153) | | | — | | | | |
| | | | | | | | |
| | | | | | | | |
| | | | | | | | |
| | | | | | | | |
| | | | | | | | |
| | | | | | | | |
| | | | | | | | |
| | | | | | | | |
| | | | | | | | |
| Ending balances | | 1,199,894 | | | 1,206,655 | | | | |
| | | | | | | | |
| Accumulated deficit: | | | | | | | | |
| Beginning balances | | (612,222) | | | (664,230) | | | | |
| | | | | | | | |
| Net income | | 26,639 | | | 4,753 | | | | |
| Ending balances | | (585,583) | | | (659,477) | | | | |
| | | | | | | | |
| Accumulated other comprehensive loss: | | | | | | | | |
| Beginning balances | | (1,953) | | | (1,873) | | | | |
| Other comprehensive income (loss) | | (682) | | | 153 | | | | |
| Ending balances | | (2,635) | | | (1,720) | | | | |
| | | | | | | | |
| Total stockholders' equity, ending balances | | $ | 611,676 | | | $ | 545,458 | | | | | |
| | | | | | | | |
| Common stock (in shares): | | | | | | | | |
| Beginning balances | | 62,741 | | | 60,728 | | | | |
| | | | | | | | |
| Exercise of stock options | | — | | | 12 | | | | | |
| | | | | | | | |
| Repurchase of common shares | | (1,765) | | | — | | | | | |
| Shares issued for the vesting of restricted stock awards | | 1,689 | | | 1,564 | | | | | |
| | | | | | | | |
| | | | | | | | |
| Ending balances | | 62,665 | | | 62,304 | | | | | |
The accompanying notes are an integral part of these condensed consolidated financial statements.
Q2 HOLDINGS, INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(unaudited)
(in thousands)
| | | | | | | | | | | | | | |
| | | Three Months Ended March 31, |
| | | 2026 | | 2025 |
| Cash flows from operating activities: | | | | |
| Net income | | $ | 26,639 | | | $ | 4,753 | |
| Adjustments to reconcile net income to net cash from operating activities: | | | | |
| Amortization of deferred implementation, solution and other costs | | 7,748 | | | 6,961 | |
| Depreciation and amortization | | 11,743 | | | 13,720 | |
| Amortization of debt issuance costs | | 360 | | | 543 | |
| Amortization of premiums and discounts on investments | | (42) | | | (301) | |
| Stock-based compensation expense | | 20,265 | | | 21,010 | |
| Deferred income taxes | | 343 | | | (2,042) | |
| Lease restructuring and impairments | | 161 | | | 434 | |
| Other non-cash items | | 100 | | | 31 | |
| Changes in operating assets and liabilities: | | | | |
| Accounts receivable, net | | (22,775) | | | (20,505) | |
| Prepaid expenses and other current assets | | 6,125 | | | 1,787 | |
| Deferred solution and other costs | | (12,507) | | | (7,219) | |
| Deferred implementation costs | | (6,366) | | | (4,485) | |
| Contract assets, net | | 205 | | | (1,461) | |
| Other long-term assets | | 92 | | | 1,488 | |
| Accounts payable | | (7,880) | | | 5,404 | |
| Accrued liabilities | | (10,964) | | | (8,542) | |
| Deferred revenues | | 45,492 | | | 36,093 | |
| Deferred rent and other long-term liabilities | | (2,418) | | | (4,138) | |
| Net cash provided by operating activities | | 56,321 | | | 43,531 | |
| Cash flows from investing activities: | | | | |
| Purchases of investments | | — | | | (33,980) | |
| Maturities of investments | | 28,487 | | | 20,175 | |
| Purchases of property and equipment | | (6,597) | | | (785) | |
| Capitalized software development costs | | (5,514) | | | (4,914) | |
| | | | |
| Net cash provided by (used in) investing activities | | 16,376 | | | (19,504) | |
| Cash flows from financing activities: | | | | |
| | | | |
| | | | |
| Repurchases of common shares | | (97,153) | | | — | |
| | | | |
| | | | |
| | | | |
| | | | |
| | | | |
| | | | |
| | | | |
| Proceeds from exercise of stock options and ESPP | | — | | | 547 | |
| | | | |
| Net cash provided by (used in) financing activities | | (97,153) | | | 547 | |
| Effect of exchange rate changes on cash, cash equivalents and restricted cash | | (458) | | | 110 | |
| Net increase (decrease) in cash, cash equivalents and restricted cash | | (24,914) | | | 24,684 | |
| Cash, cash equivalents and restricted cash, beginning of period | | 369,303 | | | 360,793 | |
| Cash, cash equivalents and restricted cash, end of period | | $ | 344,389 | | | $ | 385,477 | |
| Supplemental disclosure of non-cash investing and financing activities: | | | | |
| | | | |
| Property and equipment acquired and included in accounts payable and accrued liabilities | | $ | 935 | | | $ | 98 | |
| | | | |
| Stock-based compensation for capitalized software development | | $ | 513 | | | $ | 634 | |
| | | | |
| | | | |
The accompanying notes are an integral part of these condensed consolidated financial statements.
Q2 HOLDINGS, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (unaudited)
(in thousands, except per share amounts and unless otherwise indicated)
1. Organization and Description of Business
Q2 Holdings, Inc. and its wholly-owned subsidiaries, collectively the Company or Q2, is a leading provider of digital solutions to financial institutions, financial technology companies, or FinTechs, and alternative finance companies, or Alt-FIs, seeking to incorporate banking into their customer engagement and servicing strategies. The Company's solutions transform the ways in which financial institutions and other financial services providers engage with account holders and retail and commercial end users, or End Users, enabling them to deliver robust suites of digital banking, digital lending and relationship pricing, risk and fraud solutions and banking-as-a-service, or BaaS, services that make it possible for account holders and End Users to transact and engage anytime, anywhere and on any device. The Company delivers its solutions to the substantial majority of its customers using a software-as-a-service, or SaaS, model under which its customers pay subscription fees for the use of the Company's solutions. The Company was incorporated in Delaware in March 2005 and is a holding company that owns 100% of the outstanding capital stock of Q2 Software, Inc. The Company's headquarters are located in Austin, Texas.
2. Summary of Significant Accounting Policies
Basis of Presentation and Principles of Consolidation
These interim unaudited condensed consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States, or GAAP, and Securities and Exchange Commission, or SEC, requirements for interim financial statements. The interim unaudited condensed consolidated financial statements include the accounts of Q2 Holdings, Inc. and its direct and indirect wholly-owned subsidiaries. All intercompany accounts and transactions have been eliminated in consolidation.
In the Company's opinion, the interim unaudited condensed consolidated financial statements have been prepared on the same basis as the audited consolidated financial statements and include all adjustments, consisting of normal, recurring adjustments, necessary for a fair presentation. Certain information and disclosures normally included in the notes to the annual consolidated financial statements prepared in accordance with GAAP have been omitted from these interim unaudited condensed consolidated financial statements pursuant to the rules and regulations of the SEC. Accordingly, these interim unaudited condensed consolidated financial statements should be read in conjunction with the consolidated financial statements and the accompanying notes for the fiscal year ended December 31, 2025, which are included in the Company's Annual Report on Form 10-K, or Form 10-K, filed with the SEC on February 11, 2026. The results of operations for the three months ended March 31, 2026 are not necessarily indicative of the results to be expected for the year ending December 31, 2026 or for any other period.
Use of Estimates
The preparation of the interim unaudited condensed consolidated financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities, disclosure of contingent assets and liabilities at the date of the interim unaudited condensed consolidated financial statements, and the reported amounts of revenues and expenses. Significant items subject to such estimates include: revenue recognition; estimate of credit losses; fair value of certain stock awards issued; the carrying value of goodwill; the useful lives of property and equipment and long-lived intangible assets; the impairment assessment of long-lived assets; and income taxes. In accordance with GAAP, management bases its estimates on historical experience and on various other assumptions that management believes are reasonable under the circumstances. Management regularly evaluates its estimates and assumptions using historical experience and other factors; however, actual results could differ significantly from those estimates.
Concentration of Credit Risk
Financial instruments that potentially subject the Company to concentrations of credit risk consist of cash and cash equivalents, restricted cash, investments, accounts receivable and contract assets. The Company's cash and cash equivalents, restricted cash and investments are placed with high credit quality financial institutions and issuers, and at times may exceed federally insured limits. The Company has not experienced any loss relating to cash and cash equivalents or restricted cash in these accounts. The Company provides credit, in the normal course of business, to a majority of its customers. The Company performs periodic credit evaluations of its customers' financial condition and generally does not require collateral. No individual customer accounted for 10% or more of revenues for the three months ended March 31, 2026 and 2025. No customer accounted for 10% or more of accounts receivable, net as of March 31, 2026 and December 31, 2025.
Q2 HOLDINGS, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (unaudited)
(in thousands, except per share amounts and unless otherwise indicated)
Summary of Significant Accounting Policies
There were no material changes to our significant accounting policies during the three months ended March 31, 2026 compared to the significant accounting policies described in our Form 10-K.
Basic and Diluted Net Income per Common Share
The following table sets forth the computations of net income per share for the periods listed:
| | | | | | | | | | | | | | | | | | |
| | | Three Months Ended March 31, | | |
| | | 2026 | | 2025 | | | | |
Basic net income per share | | | | | | | | |
| Numerator: | | | | | | | | |
Net income | | $ | 26,639 | | | $ | 4,753 | | | | | |
| Denominator: | | | | | | | | |
| Weighted-average common shares outstanding, basic | | 62,338 | | | 61,222 | | | | | |
Net income per common share, basic | | $ | 0.43 | | | $ | 0.08 | | | | | |
| | | | | | | | |
Diluted net income per share | | | | | | | | |
| Numerator: | | | | | | | | |
Net income | | $ | 26,639 | | | $ | 4,753 | | | | | |
Interest expense, net of tax(1) | | 663 | | | — | | | | | |
Adjusted net income used in diluted computations | | $ | 27,302 | | | $ | 4,753 | | | | | |
| Denominator: | | | | | | | | |
| Weighted-average common shares outstanding, basic | | 62,338 | | | 61,222 | | | | | |
| Effect of potentially dilutive shares: | | | | | | | | |
| Stock options, restricted stock units, market stock units and performance stock units | | 1,863 | | | 3,593 | | | | | |
| Shares issuable pursuant to the ESPP | | 15 | | | 5 | | | | | |
Shares related to convertible notes(2) | | 3,431 | | | — | | | | | |
| Weighted-average common shares outstanding, diluted | | 67,647 | | | 64,820 | | | | | |
Net income per common share, diluted | | $ | 0.40 | | | $ | 0.07 | | | | | |
(1) Interest expense has been tax effected using the combined federal and blended state rate of 24.9% for the three months ended March 31, 2026.
(2) The dilutive impact of the 2026 convertible senior notes was calculated using the if-converted method. When considering the interest expense, tax effected using the combined federal and blended state rate of 24.9%, conversion of the 2026 convertible senior notes would have resulted in earnings per share that were higher than basic earnings per share, and therefore the 2026 convertible senior notes were antidilutive for the three months ended March 31, 2025 and are excluded above.
The following table sets forth the anti-dilutive common share equivalents for the periods listed:
| | | | | | | | | | | | | | | | | | |
| | | Three Months Ended March 31, | | |
| | | 2026 | | 2025 | | | | |
| Stock options, restricted stock units, market stock units and performance stock units | | 722 | | 273 | | | | |
| | | | | | | | |
| Shares related to convertible notes | | — | | 4,793 | | | | |
| Anti-dilutive shares excluded from diluted income per common share | | 722 | | | 5,066 | | | | | |
Q2 HOLDINGS, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (unaudited)
(in thousands, except per share amounts and unless otherwise indicated)
Recent Accounting Pronouncements
In September 2025, the Financial Accounting Standards Board, or FASB, issued ASU No. 2025-06, "Intangibles—Goodwill and Other— Internal-Use Software (Subtopic 350-40): Targeted Improvements to the Accounting for Internal-Use Software." The amendments are intended to reduce diversity in practice and provide clearer criteria for determining which implementation and development costs should be capitalized versus expensed. The ASU is effective for annual periods beginning after December 15, 2027, and interim periods within those annual reporting periods. Entities may apply a prospective transition approach, a modified transition approach, or a retrospective transition approach. The Company is currently evaluating the impact that the adoption of this standard will have on its consolidated financial statements and related disclosures.
In July 2025, the FASB issued ASU No. 2025-05, "Financial Instruments—Credit Losses (Topic 326): Measurement of Credit Losses for Accounts Receivable and Contract Assets" which provides targeted improvements to the guidance for measuring expected credit losses. The amendments are intended to enhance consistency in application and clarify the treatment of certain financial assets within the scope of Topic 326. The ASU is effective for annual periods beginning after December 15, 2025, and interim periods within those annual reporting periods, on a prospective basis. The Company adopted the new guidance effective January 1, 2026 on a prospective basis and elected the practical expedient to estimate expected credit losses based on actual uncollected amounts. There was no material impact to the Company's consolidated financial statements as of the adoption date.
In November 2024, the FASB issued ASU No. 2024-03, "Income Statement—Reporting Comprehensive Income—Expense Disaggregation Disclosures (Subtopic 220-40): Disaggregation of Income Statement Expenses" which requires public companies to disclose additional information about certain costs and expenses in the financial statements. The ASU is effective for fiscal years beginning after December 15, 2026, and for interim periods within fiscal years beginning after December 15, 2027, on a prospective basis. Early adoption is permitted. The Company is currently evaluating the impact that the adoption of this standard will have on its financial statement disclosures.
3. Revenues
Revenue Recognition
Revenues are recognized when control of the promised goods or services is transferred to the Company's customers, in an amount that reflects the consideration the Company expects to be entitled to in exchange for those goods or services over the term of the agreement, generally when the Company's solutions are implemented and made available to its customers. The promised consideration may include fixed amounts, variable amounts or both. Revenues are recognized net of sales credits and allowances.
Disaggregation of Revenue
Revenue-generating activities are directly related to the sale, implementation and support of the Company's solutions within a single operating segment. The Company derives the majority of its revenues from subscription fees for the use of its hosted solutions, transactional revenue from bill-pay solutions and remote deposit products, revenues for professional services and implementation services related to its solutions and certain third-party related pass-through fees.
The following table disaggregates the Company's revenue by major source: | | | | | | | | | | | | | | | | | | |
| | | Three Months Ended March 31, | | |
| | | 2026 | | 2025 | | | | |
| Subscription | | $ | 179,886 | | | $ | 154,289 | | | | | |
| Transactional | | 17,808 | | | 18,617 | | | | | |
| Services and Other | | 18,812 | | | 16,829 | | | | | |
| Total Revenues | | $ | 216,506 | | | $ | 189,735 | | | | | |
Deferred Revenues
Deferred revenue primarily consists of payments received and amounts billed in advance for subscription and implementation services prior to satisfying the Company's performance obligations. The Company recognized $76.8 million and $65.4 million of revenue during the three months ended March 31, 2026 and 2025, respectively, that was included in the deferred revenue balance at the beginning of the respective periods.
Q2 HOLDINGS, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (unaudited)
(in thousands, except per share amounts and unless otherwise indicated)
Remaining Performance Obligations
On March 31, 2026, the Company had $2.74 billion of remaining performance obligations, which represents contracted revenue minimums that have not yet been recognized, including amounts that will be invoiced and recognized as revenue in future periods. The Company expects to recognize approximately 53% of its remaining performance obligations as revenue in the next 24 months, an additional 34% in the next 25 to 48 months, and the balance thereafter.
Allowance for Credit Losses
The Company is exposed to credit losses primarily through sales of products and services. The Company assesses the collectability of outstanding contract assets on an ongoing basis and maintains a reserve which is included in the allowance for credit losses for contract assets deemed uncollectible. The Company analyzes the contract asset portfolio for significant risks by considering historical collection experience and forecasting of future collectability to determine the amount of revenues that will ultimately be collected from its customers. Customer type (whether a customer is a financial institution or other digital solution provider) has been identified as the primary specific risk affecting the Company's contract assets, and the estimate for losses is analyzed quarterly and adjusted as necessary. Future collectability may be impacted by current economic conditions that could impact the Company's customers. Additionally, specific allowance amounts may be established to record the appropriate provision for customers that have a higher probability of default. Nominal amounts were provisioned by the Company for expected credit losses for the three months ended March 31, 2026 and 2025, and no charges were taken against the allowance at either March 31, 2026 or 2025. The allowance for credit losses related to contract assets was $0.05 million as of March 31, 2026 and December 31, 2025.
The Company assesses the collectability of outstanding accounts receivable on an ongoing basis and maintains an allowance for credit losses for accounts receivable deemed uncollectible. The Company analyzes the accounts receivable portfolio for significant risks and considers prior periods and forecasts future collectability to determine the amount of revenues that will ultimately be collected from its customers. This estimate is analyzed quarterly and adjusted as necessary. Identified risks pertaining to the Company's accounts receivable include the delinquency level and customer type. Future collectability may be impacted by current economic conditions that could impact the Company's customers. Due to the short-term nature of such receivables, the estimate of the amount of accounts receivable that may not be collected is based on aging of the accounts receivable balances and the financial condition of customers. Historically, the Company's collection experience has not varied significantly, and bad debt expenses have been insignificant. Nominal amounts were provisioned by the Company for the expected losses for the three months ended March 31, 2026 and 2025, and nominal charges were taken against the allowance at each of March 31, 2026 and 2025. The allowance for credit losses related to accounts receivable was $0.4 million as of March 31, 2026 and December 31, 2025.
4. Fair Value Measurements
The carrying values of the Company's financial assets not measured at fair value on a recurring basis, principally accounts receivable, restricted cash and accounts payable, approximated their fair values due to the short period of time to maturity or repayment.
Fair value is defined as the exchange price that would be received for an asset or an exit price paid to transfer a liability in the principal or most advantageous market for the asset or liability in an orderly transaction between market participants on the measurement date. Valuation techniques used to measure fair value must maximize the use of observable inputs and minimize the use of unobservable inputs. The current accounting guidance for fair value measurements defines a three-level valuation hierarchy for disclosures as follows:
•Level I—Unadjusted quoted prices in active markets for identical assets or liabilities;
•Level II—Inputs other than quoted prices included within Level I that are observable, unadjusted quoted prices in markets that are not active, or other inputs that are observable or can be corroborated by observable market data; and
•Level III—Unobservable inputs that are supported by little or no market activity, which requires the Company to develop its own assumptions.
The categorization of a financial instrument within the valuation hierarchy is based upon the lowest level of input that is significant to the fair value measurement.
Q2 HOLDINGS, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (unaudited)
(in thousands, except per share amounts and unless otherwise indicated)
The following table details the fair value hierarchy of the Company's financial assets measured at fair value on a recurring basis as of March 31, 2026:
| | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | Fair Value Measurements Using: |
| | Fair Value | | Quoted Prices in Active Markets for Identical Assets (Level I) | | Significant Other Observable Inputs (Level II) | | Significant Unobservable Inputs (Level III) |
| | | | | | | | |
| Cash Equivalents: | | | | | | | | |
| Money market funds | | $ | 124,036 | | | $ | 124,036 | | | $ | — | | | $ | — | |
| | | | | | | | |
| | | | | | | | |
| | | | | | | | |
| | | | | | | | |
| | | | | | | | |
| | | | | | | | |
| Investments: | | Fair Value | | Quoted Prices in Active Markets for Identical Assets (Level I) | | Significant Other Observable Inputs (Level II) | | Significant Unobservable Inputs (Level III) |
| Corporate bonds and commercial paper | | $ | 16,973 | | | $ | — | | | $ | 16,973 | | | $ | — | |
| Certificates of deposit | | 7,656 | | | — | | | 7,656 | | | — | |
| U.S. government securities | | 11,243 | | | — | | | 11,243 | | | — | |
| | $ | 35,872 | | | $ | — | | | $ | 35,872 | | | $ | — | |
The following table details the fair value hierarchy of the Company's financial assets measured at fair value on a recurring basis as of December 31, 2025:
| | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | Fair Value Measurements Using: |
| | Fair Value | | Quoted Prices in Active Markets for Identical Assets (Level I) | | Significant Other Observable Inputs (Level II) | | Significant Unobservable Inputs (Level III) |
| | | | | | | | |
| Cash Equivalents: | | | | | | | | |
| Money market funds | | $ | 94,119 | | | $ | 94,119 | | | $ | — | | | $ | — | |
| | | | | | | | |
| | | | | | | | |
| | | | | | | | |
| | | | | | | | |
| | | | | | | | |
| | | | | | | | |
| Investments: | | Fair Value | | Quoted Prices in Active Markets for Identical Assets (Level I) | | Significant Other Observable Inputs (Level II) | | Significant Unobservable Inputs (Level III) |
| Corporate bonds and commercial paper | | $ | 41,443 | | | $ | — | | | $ | 41,443 | | | $ | — | |
| Certificates of deposit | | 8,839 | | | — | | | 8,839 | | | — | |
| U.S. government securities | | 14,095 | | | — | | | 14,095 | | | — | |
| | $ | 64,377 | | | $ | — | | | $ | 64,377 | | | $ | — | |
| | | | | | | | |
The Company determines the fair value of the vast majority of its debt investment holdings based on pricing from its pricing vendors. The valuation techniques used to measure the fair value of financial instruments having Level II inputs were derived from non-binding consensus prices that are corroborated by observable market data or quoted market prices for similar instruments. Such market prices may be quoted prices in active markets for identical assets (Level I inputs) or pricing determined using inputs other than quoted prices that are observable either directly or indirectly (Level II inputs).
Q2 HOLDINGS, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (unaudited)
(in thousands, except per share amounts and unless otherwise indicated)
5. Cash, Cash Equivalents and Investments
The Company's cash, cash equivalents and investments as of March 31, 2026 and December 31, 2025 consisted primarily of cash, U.S. government securities, corporate bonds, commercial paper, certificates of deposit, money market funds and other equity investments. The Company considers all highly liquid investments acquired with an original maturity of ninety days or less at the date of purchase to be cash equivalents. Cash equivalents are stated at cost or fair value based on the underlying security. Restricted cash consists of deposits held as collateral for the Company's secured letters of credit or bank guarantees issued in place of security deposits for the Company's corporate headquarters and various other leases and deposits held by the Company on behalf of its medical insurance carrier reserved for the use of claim payments.
The Company classifies its debt investments as available-for-sale at the time of purchase and reevaluates such classification as of each balance sheet date. All debt investments are recorded at estimated fair value. Unrealized gains and losses on available-for-sale investments are included in accumulated other comprehensive income (loss), a component of stockholders' equity. If the Company does not expect to recover the entire amortized cost basis of the available-for-sale debt security, it considers the available-for-sale debt security to be impaired. For individual debt securities classified as available-for-sale and deemed impaired, the Company assesses whether such decline has resulted from a credit loss or other factors. Impairment relating to credit losses is recorded through a reserve, limited to the amount that the fair value is less than the amortized cost basis. Impairment is reported in other income (expense), net on the condensed consolidated statements of comprehensive income. Realized gains and losses are determined based on the specific identification method and are reported in other income (expense), net on the condensed consolidated statements of comprehensive income. Interest, amortization of premiums and accretion of discount on all debt investments classified as available-for-sale are also included as a component of other income, net on the condensed consolidated statements of comprehensive income. Based on the Company's assessment, no impairments for credit losses were recognized during either of the three months ended March 31, 2026 or 2025.
The Company has invested in a private financial technology investment fund, classified as an equity investment. Equity investments without a readily determinable fair value, where the Company has no influence over the operating and financial policies of the investee, are recorded at cost, less impairment and adjusted for subsequent observable price changes obtained from orderly transactions for identical or similar investments issued by the same investee. An impairment charge to current earnings is recorded when the cost of the investment exceeds its fair value and this condition is determined to be other-than-temporary. During the three months ended March 31, 2026, the Company determined there were no other-than-temporary impairment on its equity investment. This equity investment had a carrying amount of $0.7 million as of March 31, 2026 and December 31, 2025.
As of March 31, 2026 and December 31, 2025, the Company's cash was $218.3 million and $273.5 million, respectively.
A summary of the Company's cash equivalents and investments that are carried at fair value as of March 31, 2026 is as follows:
| | | | | | | | | | | | | | | | | | | | | | | | | | |
Cash Equivalents: | | Amortized Cost | | Gross Unrealized Gains | | Gross Unrealized Losses | | Fair Value |
| Money market funds | | $ | 124,036 | | | $ | — | | | $ | — | | | $ | 124,036 | |
| | | | | | | | |
| | | | | | | | |
| | | | | | | | |
| | | | | | | | |
Investments: | | Amortized Cost | | Gross Unrealized Gains | | Gross Unrealized Losses | | Fair Value |
| Corporate bonds and commercial paper | | $ | 16,977 | | | $ | 4 | | | $ | (8) | | | $ | 16,973 | |
| Certificates of deposit | | 7,655 | | | 1 | | | — | | | 7,656 | |
| U.S. government securities | | 11,240 | | | 4 | | | (1) | | | 11,243 | |
| | $ | 35,872 | | | $ | 9 | | | $ | (9) | | | $ | 35,872 | |
Q2 HOLDINGS, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (unaudited)
(in thousands, except per share amounts and unless otherwise indicated)
A summary of the Company's cash equivalents and investments that are carried at fair value as of December 31, 2025 is as follows:
| | | | | | | | | | | | | | | | | | | | | | | | | | |
Cash Equivalents: | | Amortized Cost | | Gross Unrealized Gains | | Gross Unrealized Losses | | Fair Value |
| Money market funds | | $ | 94,119 | | | $ | — | | | $ | — | | | $ | 94,119 | |
| | | | | | | | |
| | | | | | | | |
| | | | | | | | |
| | | | | | | | |
| | | | | | | | |
Investments: | | Amortized Cost | | Gross Unrealized Gains | | Gross Unrealized Losses | | Fair Value |
| Corporate bonds and commercial paper | | $ | 41,407 | | | $ | 39 | | | $ | (3) | | | $ | 41,443 | |
| Certificates of deposit | | 8,835 | | | 4 | | | — | | | 8,839 | |
| U.S. government securities | | 14,074 | | | 21 | | | — | | | 14,095 | |
| | $ | 64,316 | | | $ | 64 | | | $ | (3) | | | $ | 64,377 | |
Investments may be sold or may settle at any time, without significant penalty, for use in current operations or for other purposes, even if they have not yet reached maturity. As a result, the Company classifies its investments, including investments with maturities beyond twelve months, as current assets on the condensed consolidated balance sheets.
The following table summarizes the estimated fair value of the Company's debt investments, designated as available-for-sale and classified by the contractual maturity date of the investments as of the dates shown:
| | | | | | | | | | | | | | |
| | | March 31, 2026 | | December 31, 2025 |
| Due within one year or less | | $ | 30,221 | | | $ | 58,782 | |
| Due after one year through two years | | 5,651 | | | 5,595 | |
| | $ | 35,872 | | | $ | 64,377 | |
The Company has certain available-for-sale debt investments in a gross unrealized loss position. The Company regularly reviews its debt investments for impairment resulting from credit loss using both qualitative and quantitative criteria, as necessary, based on the composition of the portfolio at period end. The Company considers factors such as the length of time and extent to which the market value has been less than the cost, the financial position and near-term prospects of the issuer or whether the Company has the intent to or it is more likely than not it will be required to sell the investments before recovery of the investments' amortized-cost basis. If the Company determines that impairment exists in one of these investments, the respective investments would be written down to fair value. For debt securities, the portion of the write-down related to credit loss would be recognized in other income (expense), net on the condensed consolidated statements of comprehensive income if the intent of the Company was to sell the investments before recovery. Any portion not related to credit loss would be included in accumulated other comprehensive loss in the condensed consolidated balance sheets. Because the Company's unrealized loss position at this time is immaterial, and it is not more likely than not that the Company will be required to sell the investment before recovery of its amortized cost basis, the reserve for available-for-sale debt securities was zero as of March 31, 2026 and December 31, 2025.
The following table presents the fair values and the gross unrealized losses of these available-for-sale debt investments as of March 31, 2026, aggregated by investment category and the length of time that individual securities have been in a continuous loss position:
| | | | | | | | | | | | | | | | | | | | | | | | | | |
| | Less than 12 months | | 12 months or greater |
| | | Fair Value | | Gross Unrealized Losses | | Fair Value | | Gross Unrealized Losses |
| Corporate bonds and commercial paper | | $ | 10,187 | | | $ | (8) | | | $ | — | | | $ | — | |
| | | | | | | | |
| U.S. government securities | | — | | | — | | | 1,247 | | | (1) | |
| | $ | 10,187 | | | $ | (8) | | | $ | 1,247 | | | $ | (1) | |
Q2 HOLDINGS, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (unaudited)
(in thousands, except per share amounts and unless otherwise indicated)
The following table presents the fair values and the gross unrealized losses of these available-for-sale debt investments as of December 31, 2025, aggregated by investment category and the length of time that individual securities have been in a continuous loss position:
| | | | | | | | | | | | | | | | | | | | | | | | | | |
| | Less than 12 months | | 12 months or greater |
| | | Fair Value | | Gross Unrealized Losses | | Fair Value | | Gross Unrealized Losses |
| Corporate bonds and commercial paper | | $ | 1,492 | | | $ | (3) | | | $ | 1,009 | | | $ | — | |
| Certificates of deposit | | — | | | — | | | 494 | | | — | |
| U.S. government securities | | 1,236 | | | — | | | — | | | — | |
| | $ | 2,728 | | | $ | (3) | | | $ | 1,503 | | | $ | — | |
6. Goodwill and Intangible Assets
The carrying amount of goodwill was $512.9 million at both March 31, 2026 and December 31, 2025. Goodwill represents the excess purchase price over the fair value of net assets acquired. The annual impairment test was performed as of October 31, 2025. No impairment of goodwill was identified during 2025, nor has any impairment of goodwill been recorded to date.
Intangible assets at March 31, 2026 and December 31, 2025 were as follows:
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | As of March 31, 2026 | | As of December 31, 2025 |
| | Gross Amount | | Accumulated Amortization | | Net Carrying Amount | | Gross Amount | | Accumulated Amortization | | Net Carrying Amount |
| | | | | | | | | | | | |
| Acquired technology | | $ | 117,737 | | | $ | (105,829) | | | $ | 11,908 | | | $ | 117,737 | | | $ | (101,481) | | | $ | 16,256 | |
| | | | | | | | | | | | |
| Capitalized software development costs | | 109,910 | | | (46,037) | | | 63,873 | | | 103,884 | | | (41,763) | | | 62,121 | |
| | $ | 227,647 | | | $ | (151,866) | | | $ | 75,781 | | | $ | 221,621 | | | $ | (143,244) | | | $ | 78,377 | |
The Company recorded intangible assets from various prior business combinations as well as capitalized software development costs. Intangible assets are amortized on a straight-line basis over their estimated useful lives, which range from five to seven years. During the three months ended March 31, 2026 and 2025, the Company capitalized software development costs of $6.9 million and $5.5 million, respectively. Amortization expense included in cost of revenues on the condensed consolidated statements of comprehensive income was $9.5 million and $9.6 million for the three months ended March 31, 2026 and 2025, respectively. Amortization expense included in operating expenses on the condensed consolidated statements of comprehensive income was zero and $0.1 million for the three months ended March 31, 2026 and 2025, respectively.
The estimated future amortization expense related to intangible assets as of March 31, 2026 was as follows:
| | | | | | | | |
| | Amortization |
| Year Ended December 31, | | |
2026 (April 1 to December 31) | | $ | 26,810 | |
2027 | | 20,750 | |
2028 | | 14,525 | |
2029 | | 9,068 | |
2030 | | 4,281 | |
| Thereafter | | 347 | |
| Total amortization | | $ | 75,781 | |
Q2 HOLDINGS, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (unaudited)
(in thousands, except per share amounts and unless otherwise indicated)
7. Leases
The Company leases office space under non-cancellable operating leases for its corporate headquarters in Austin, Texas, in two adjacent buildings under separate lease agreements. Pursuant to the first agreement, the Company leases office space with an initial term that expires on April 30, 2028, with the option to extend the lease for an additional ten-year term. The Company is not reasonably certain to exercise the renewal under this agreement, therefore no amounts related to this option are recognized as part of lease liabilities or right of use assets. Pursuant to the second agreement, the Company leases office space with lease terms of approximately ten years, with an option to extend the lease on the second building from five to ten years. The Company is reasonably certain to exercise this renewal under this agreement, therefore amounts related to this option are recognized as part of lease liabilities and right of use assets. The Company also leases office space in other U.S. cities located in Nebraska, Iowa and North Carolina. Internationally, the Company leases offices in India and Australia, and from time to time, employees may work from flexible office spaces in the U.S. and internationally.
Maturities of the Company's operating lease liabilities for lease terms in excess of one year at March 31, 2026 were as follows: | | | | | | | | |
| | Operating Leases |
| Year Ended December 31, | | |
2026 (April 1 to December 31) | | $ | 7,870 | |
2027 | | 9,659 | |
2028 | | 6,452 | |
2029 | | 4,947 | |
2030 | | 5,050 | |
| Thereafter | | 13,472 | |
| Total lease payments | | 47,450 | |
| Less: imputed interest | | (7,230) | |
| Total operating lease liabilities | | $ | 40,220 | |
The operating lease liabilities include $12.4 million in optional lease renewals where the Company is reasonably certain of exercising those options. Additionally, as of March 31, 2026, the Company had approximately $3.2 million of future payments under a lease for corporate facilities, that has not yet commenced. This operating lease will commence during the second quarter of 2026, with a lease term of approximately eight years.
8. Commitments and Contingencies
The Company has non-cancelable contractual commitments related to the 2026 Notes, as defined below, as well as the related interest. The interest on the 2026 Notes is payable semi-annually on June 1 and December 1 of each year. See Note 9 - Debt for additional information about the Company's 2026 Notes. The Company also has non-cancelable contractual commitments for certain third-party products, stadium sponsorship costs, commitment fees associated with the Company's Revolving Credit Agreement, third-party public cloud service provider fees and other product costs. Several of these purchase commitments for third-party products contain both a contractual minimum obligation and a variable obligation based upon usage or other factors which can change on a monthly basis. The estimated amounts for usage and other factors are not included within the table below.
Q2 HOLDINGS, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (unaudited)
(in thousands, except per share amounts and unless otherwise indicated)
Future minimum contractual commitments that have initial non-cancelable terms in excess of one year at March 31, 2026 were as follows:
| | | | | | | | |
| | Contractual Commitments |
| Year Ended December 31, | | |
2026 (April 1 to December 31) | | $ | 357,157 | |
2027 | | 89,886 | |
2028 | | 57,659 | |
2029 | | 215 | |
2030 | | — | |
| Thereafter | | — | |
| Total commitments | | $ | 504,917 | |
Legal Proceedings
From time to time, the Company is involved in legal proceedings arising both in and outside the ordinary course of its business. The Company is not presently a party to any legal proceedings that it believes, if determined adversely to the Company, would have a material adverse effect on the Company.
Loss Contingencies
In the ordinary course of business, the Company is subject to loss contingencies that cover a range of matters. An estimated loss from a loss contingency, such as a legal proceeding or claim, is accrued if it is probable that a liability has been incurred and the amount of the loss can be reasonably estimated.
Severance and Other Related Costs
In prior years, the Company incurred contractual severance-related expenses for the departure of executive officers that were included within lease and other restructuring charges on the condensed consolidated statements of comprehensive income. The severance charges relating to the executive departures are anticipated to be paid out over the 18 months following the executives' departures, consistent with employment arrangements. During the three months ended March 31, 2026, cash payments of $0.5 million were made for the previously incurred costs. The remaining liability is included in accrued compensation on the condensed consolidated balance sheets in the amount of $1.3 million and $1.8 million as of March 31, 2026 and December 31, 2025, respectively.
9. Debt
Convertible Senior Notes
The following table presents details of the Company's convertible senior notes outstanding as of March 31, 2026, which are further discussed below (principal in thousands):
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | Date Issued | | Maturity Date (1) | | Principal | | Interest Rate per Annum | | Conversion Rate for Each $1,000 Principal (2) | | Initial Conversion Price per Share |
| 2026 Notes | | June 1, 2019 | | June 1, 2026 | | $ | 303,995 | | | 0.75 | % | | $ | 11.2851 | | | $ | 88.61 | |
_______________________________________________________________________(1) Unless earlier converted or repurchased in accordance with their terms prior to such date
(2) Subject to adjustment upon the occurrence of certain specified events
In June 2019, the Company issued $316.3 million principal amount of convertible senior notes due in June 2026, or the 2026 Notes. Interest is payable semi-annually on June 1 and December 1 of each year, commencing on December 1, 2019.
Q2 HOLDINGS, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (unaudited)
(in thousands, except per share amounts and unless otherwise indicated)
In March 2023, the Company repurchased $12.3 million in aggregate principal amount of the 2026 Notes for $10.7 million in cash. The Company may repurchase additional 2026 Notes from time to time through open market purchases, block trades, and/or privately negotiated transactions, in compliance with applicable securities laws and other legal requirements. The timing, volume, and nature of the repurchases will be determined by the Company based on the capital needs of the business, market conditions, applicable legal requirements, and other factors.
The 2026 Notes are the Company's senior unsecured obligations and rank senior in right of payment to any of the Company's indebtedness that is expressly subordinated in right of payment to the 2026 Notes, rank equally in right of payment with any of the Company's indebtedness that is not so subordinated, are effectively junior in right of payment to any of the Company's secured indebtedness to the extent of the value of the assets securing such indebtedness and are structurally junior to all indebtedness and other liabilities (including trade payables) of the Company's current and future subsidiaries.
On or after June 5, 2023 the Company may redeem for cash all or any portion of the 2026 Notes, at the Company's option, if the last reported sale price of the Company's common stock has been at least 130% of the conversion price in effect for at least 20 trading days (whether or not consecutive) during any 30-consecutive trading-day period. If the Company calls any or all of the 2026 Notes for redemption, holders may convert all or any portion of their 2026 Notes at any time prior to the close of business on the scheduled trading day prior to the redemption date, even if the 2026 Notes are not otherwise convertible at such time. After that time, the right to convert such 2026 Notes will expire, unless the Company defaults in the payment of the redemption price, in which case a holder of the 2026 Notes may convert all or any portion of its 2026 Notes until the redemption price has been paid or duly provided for.
On or after March 1, 2026, holders may convert all or any portion of their 2026 Notes at any time prior to the close of business on the second scheduled trading day immediately preceding the maturity date, regardless of the succeeding conditions described herein. Upon conversion, the Company will pay or deliver a combination of cash and shares of its common stock, at its election, as described in the indenture governing the 2026 Notes.
If a fundamental change as defined in the indenture governing the 2026 Notes occurs prior to the maturity date, holders of the 2026 Notes may require the Company to repurchase all or a portion of their notes for cash at a repurchase price equal to 100% of the principal amount of the 2026 Notes, plus any accrued and unpaid interest to, but excluding, the fundamental change repurchase date.
The 2026 Notes consist of the following:
| | | | | | | | | | | |
| As of March 31, 2026 | | As of December 31, 2025 |
| Principal | $ | 303,995 | | | $ | 303,995 | |
| Unamortized debt issuance costs | (313) | | | (627) | |
| Net carrying amount | $ | 303,682 | | | $ | 303,368 | |
On March 1, 2026 the 2026 Notes became convertible in accordance with the terms described above. None of the 2026 Notes have been converted since original issuance through the date of this filing. As of March 31, 2026, the if-converted value of the 2026 Notes did not exceed the principal amount. The if-converted values were determined based on the closing price of the Company's stock on March 31, 2026.
Capped Call Transactions
In connection with the issuance of the 2026 Notes, the Company entered into capped call transactions, or the Capped Calls, with one or more counterparties. The Capped Calls have an initial strike price of $88.6124 per share, subject to certain adjustments, which corresponds to the initial conversion price of the 2026 Notes. The Capped Calls have an initial cap price of $139.00 per share. The Capped Calls are expected to offset the potential dilution to the common stock upon any conversion of the 2026 Notes and/or offset any cash payments the Company is required to make in excess of the principal amount of the 2026 Notes in the event the market price per share of common stock is greater than the strike price of the Capped Call, with such offset subject to a cap. If, however, the market price per share of the common stock exceeds the cap price of the Capped Calls, there would be dilution and/or there would not be an offset of such potential cash payments, in each case, to the extent that the then-market price per share of the common stock exceeds the cap price. As the Capped Calls are considered indexed to the Company's stock and are considered equity classified, they are recorded in stockholders' equity on the condensed consolidated balance sheets and are not accounted for as derivatives. The cost of $40.8 million incurred in connection with the Capped Calls was recorded as a reduction to additional paid-in capital.
Q2 HOLDINGS, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (unaudited)
(in thousands, except per share amounts and unless otherwise indicated)
Revolving Credit Agreement
On July 29, 2024, the Company entered into a five-year secured Revolving Credit Agreement with Wells Fargo Bank, National Association, Wells Fargo Securities, LLC and Texas Capital Bank. The Revolving Credit Agreement provides for a revolving line of credit of up to $125.0 million, which may be drawn upon as revolving loans, swingline loans or letter of credit issuances, with sublimits (i) in the case of swingline loans, in an amount up to $20.0 million and (ii) in the case of letters of credit, in an amount up to $10.0 million. Borrowings under the Revolving Credit Agreement may, at the Company's election, bear interest quarterly at either (a) the base rate plus the applicable margin ("Base Rate Loans") or (b) the adjusted term secured overnight financing rate (the "SOFR"), plus the applicable margin (the "Adjusted Term SOFR Loans"). The applicable margin ranges from 0.75% to 1.50% per annum for Base Rate Loans and 1.75% to 2.50% per annum for Adjusted Term SOFR loans. A commitment fee accrues at a rate ranging from 0.15% to 0.30% per annum, based on the Company's consolidated total net leverage ratio, of the average daily unused portion of the commitment of the lenders.
The Revolving Credit Agreement contains customary representations, warranties, affirmative and negative covenants, including covenants which restrict the ability of the Company, or any of its subsidiaries to, among other things, create liens, incur additional indebtedness and engage in certain other transactions, in each case subject to certain exclusions. In addition, the Revolving Credit Agreement contains certain financial covenants which become effective in the event the Company's liquidity (as defined in the Revolving Credit Agreement) falls below specified levels. The Revolving Credit Agreement contains customary events of default relating to, among other things, payment defaults, breach of covenants, cross-default acceleration to material indebtedness, bankruptcy-related defaults, judgment defaults, and the occurrence of certain change of control events. The occurrence of an event of default may result in the termination of the Revolving Credit Agreement and acceleration of repayment obligations with respect to any outstanding principal amounts. As of March 31, 2026, the Company was in compliance with all financial covenants in the Revolving Credit Agreement.
As of March 31, 2026, $0.6 million of unamortized debt issuance cost related to the Revolving Credit Agreement is included in prepaid expense and other current assets and other long-term assets in the condensed consolidated balance sheets. As of March 31, 2026, the Company had no outstanding borrowings under the Revolving Credit Agreement.
Interest Expense on Debt
The following table sets forth expenses related to the Notes and Revolving Credit Agreement:
| | | | | | | | | | | | | | | | | | |
| | Three Months Ended March 31, | | |
| | 2026 | | 2025 | | | | |
| Contractual interest expense | | $ | 636 | | | $ | 718 | | | | | |
| Amortization of debt issuance costs | | 360 | | | 543 | | | | | |
| Total | | $ | 996 | | | $ | 1,261 | | | | | |
Debt issuance costs are amortized on a straight-line basis over the expected life of the 2026 Notes and the Revolving Credit Agreement. For the 2026 Notes, the straight-line basis approximates the effective interest method. As of March 31, 2026, the remaining period over which the debt issuance costs will be amortized for the 2026 Notes was 0.2 years.
10. Stock-Based Compensation
In March 2014, the Company's board of directors approved the 2014 Equity Incentive Plan, or 2014 Plan. The 2014 Plan terminated on June 1, 2023, except with respect to the outstanding awards previously granted thereunder. As of June 1, 2023, there were 7,606 shares of common stock that were reserved for issuance pursuant to outstanding awards, assuming maximum performance for any performance-based awards, under the 2014 Plan.
Q2 HOLDINGS, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (unaudited)
(in thousands, except per share amounts and unless otherwise indicated)
In May 2023, the Company's stockholders approved the 2023 Equity Incentive Plan, or 2023 Plan, with an effective date of June 1, 2023, under which stock options, stock appreciation rights, restricted stock, restricted stock units, performance shares and units and other cash-based or stock-based awards may be granted to employees, consultants and directors. At time of approval, up to 14,045 shares of common stock were reserved for issuance under the 2023 Plan, all of which consisted of shares previously reserved for issuance under the 2014 Plan and any shares that would otherwise be returned to the 2014 Plan as a result of the forfeiture, repurchase or termination of awards issued under that plan. The 2023 Plan is a successor to and continuation of the Company's 2014 Plan. As of March 31, 2026, 3,912 shares remain authorized and available for future issuance under the 2023 Plan, assuming attainment of maximum performance for any market stock units or performance stock units.
In March 2014, the Company adopted its Employee Stock Purchase Plan, or ESPP. The plan was implemented starting January 3, 2022, pursuant to which certain participating domestic employees are able to purchase shares of the Company's common stock at a 15% discount of the lower of the market price at the beginning or end of the applicable offering period. Offering periods commence on each June 1 and December 1. The Board provided for a share reserve with respect to the ESPP of 800 shares. The ESPP contained a provision that automatically increased the shares available for issuance under the plan on January 1 of each year through 2024, by an amount equal to the lesser of (a) 500 shares, (b) 1% of the number of shares issued and outstanding on the immediately preceding December 31, or (c) such other amount as may be determined by the Company's board of directors. As of March 31, 2026, 1,129 shares remain authorized and available for future issuance under the ESPP.
Stock-based compensation expense was recorded in the following cost and expense categories on the Company's condensed consolidated statements of comprehensive income:
| | | | | | | | | | | | | | | | | | |
| | | Three Months Ended March 31, | | |
| | | 2026 | | 2025 | | | | |
| Cost of revenues | | $ | 2,187 | | | $ | 3,218 | | | | | |
| Sales and marketing | | 2,544 | | | 3,452 | | | | | |
| Research and development | | 4,146 | | | 4,042 | | | | | |
| General and administrative | | 11,388 | | | 10,298 | | | | | |
| Total stock-based compensation expense | | $ | 20,265 | | | $ | 21,010 | | | | | |
11. Repurchase Program
In October 2025, the Company's Board of Directors authorized a share repurchase program, or the Repurchase Program, that authorizes the Company to repurchase up to $150.0 million of its common stock. The Repurchase Program permits shares of common stock to be repurchased from time to time at management's discretion, through open market purchases or privately negotiated transactions, including accelerated share repurchase transactions, block trades or pursuant to Rule 10b5-1 trading plans. The timing and number of shares of common stock repurchased will depend on a variety of factors, including but not limited to the market price of our common stock, general business and market conditions, alternative investment opportunities and funding considerations. The Repurchase Program does not obligate the Company to repurchase any specific number or dollar amount of shares and has no expiration date. The Repurchase Program may be modified, suspended or terminated by the Company's Board of Directors at any time. During the three months ended March 31, 2026, the Company repurchased 1,765 shares for $97.2 million. During the year ended December 31, 2025, the Company repurchased 69 shares for $5.0 million. All shares of common stock that were repurchased were retired. As of March 31, 2026, $47.8 million remained available for future stock repurchases.
12. Income Taxes
In accordance with applicable accounting guidance, the income tax expense for the three months ended March 31, 2026 is based on the estimated annual effective tax rate for fiscal year 2026. The Company's provision for income taxes is based on estimated effective tax rates derived from an estimate of annual consolidated earnings before taxes, adjusted for nondeductible expenses, other permanent items, valuation allowances, and any applicable income tax credits.
The Company's provision for income taxes reflected an effective tax rate of approximately 10.5% and 9.3% for the three months ended March 31, 2026 and 2025, respectively. For the three months ended March 31, 2026 and 2025, the Company's effective tax rate was lower than the U.S. federal statutory rate primarily due to its valuation allowance offsetting the benefits of losses. The Company's income tax expenses and benefits consist of federal, state and foreign current and deferred income tax expense from global operations.
Q2 HOLDINGS, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (unaudited)
(in thousands, except per share amounts and unless otherwise indicated)
To date, the Company has provided a valuation allowance against most of its deferred tax assets as it believes the objective and verifiable evidence of its historical pretax net losses outweighs any positive evidence of its forecasted future results. The Company will continue to monitor the positive and negative evidence, and it will adjust the valuation allowance as sufficient objective positive evidence, such as sustained performance of positive net income, becomes available.
As of March 31, 2026, the Company had $4.1 million in uncertain tax positions, including an insignificant amount of accrued interest, of which $1.4 million, if recognized, would impact the Company's effective tax rate. There was no change in the balance from December 31, 2025. The Company's tax years 2022 through 2025 generally remain open to examination by the major taxing jurisdictions to which the Company is subject. Operating losses generated in years prior to 2022 remain open to adjustment until the statute of limitations closes for the tax year in which the net operating losses are utilized.
13. Segments and Geographic Information
All revenue-generating activities are directly related to the sale, implementation and support of the Company's solutions in a single operating segment. The Company is a leading provider of digital solutions to financial institutions, FinTechs and Alt-FIs, seeking to incorporate banking into their customer engagement and servicing strategies. The Company derives the majority of its revenues from subscription fees for the use of its hosted solutions, transactional revenue from bill-pay solutions and remote deposit products, revenues for professional services and implementation services related to its solutions and certain third-party related pass-through fees. Additionally, see Note 3 - Revenues for additional information about disaggregated revenue.
The Company's chief operating decision maker, or CODM, is the Chief Executive Officer, and the financial information reviewed by the CODM is presented on a consolidated basis for the single operating segment for purposes of allocating resources, evaluating financial performance and monitoring budget versus actual results based on net income that is also reported on the condensed consolidated statements of comprehensive income. The significant expenses within net income on which the CODM relies include those that are reported on the condensed consolidated statements of comprehensive income. The measure of the Company's single operating segment assets is reported on the condensed consolidated balance sheets as total assets. Substantially all of the Company's principal operations, assets and decision-making functions are located in the United States.
Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations.
The following discussion and analysis of our financial condition and results of operations should be read in conjunction with our interim condensed consolidated financial statements and related notes included elsewhere in this Quarterly Report on Form 10-Q and in our other SEC filings, including the audited consolidated financial statements and the accompanying notes for the fiscal year ended December 31, 2025, which are included in our Annual Report on Form 10-K, filed with the SEC on February 11, 2026. In addition to historical condensed consolidated financial information, the following discussion contains forward-looking statements that reflect our plans, estimates and beliefs. Our actual results could differ materially from those discussed in the forward-looking statements. Factors that could cause or contribute to these differences include those discussed below and elsewhere in this Quarterly Report on Form 10-Q, particularly in the sections titled "Risk Factors" and "Special Note Regarding Forward-Looking Statements," and the risk factors discussed in our Annual Report on Form 10-K for the year ended December 31, 2025, filed with the SEC on February 11, 2026, which include a discussion of the uncertainties, risks and assumptions associated with these statements. The following discussion and analysis also includes a discussion of certain non-GAAP financial measures. For a description and reconciliation of the non-GAAP measures discussed in this section, see "Non-GAAP Financial Measures."
Overview
We are a leading provider of digital solutions to financial institutions, financial technology companies, or FinTechs, and alternative finance companies, or Alt-FIs, seeking to incorporate banking into their customer engagement and servicing strategies. Our solutions transform the ways in which financial institutions and other financial services providers engage with account holders and retail and commercial End Users. Digital financial services are highly regulated, subject to extensive and evolving supervisory, consumer protection, privacy and third‑party risk management requirements, and security is paramount, as providers must protect sensitive financial data and funds and defend against continually evolving cyber threats and fraud. Providers must also manage significant technical and operational complexity to deliver consistent, compliant experiences across channels, devices and third‑party integrations while integrating with core systems, legacy infrastructure and multiple third‑party service providers, all while maintaining high availability and resiliency. We deliver these solutions through a unified, cloud-based software platform purpose-built for the complex, regulated financial services industry, enabling scalable and highly configurable digital financial experiences. Our solutions comprise a broad and deep portfolio of digital banking offerings, digital lending and relationship pricing solutions, risk and fraud solutions, Q2 Innovation Studio and Helix.
Delivering advanced digital solutions in the complex and heavily regulated financial services industry requires significant resources, personnel and expertise. We provide digital solutions that are designed to be highly configurable, scalable and adaptable to the specific needs of our customers. We design and develop our solutions with an open platform approach intended to provide comprehensive integration among our solution offerings and our customers' internal and third-party systems. Our platform architecture supports modular innovation and enables customers and partners to deploy new capabilities efficiently while maintaining operational resilience and compliance. This integrated approach allows our customers to deliver a unified financial experience across digital channels. Our solutions provide our customers the flexibility to configure their digital services in a manner that is consistent with each customer's specific offerings, workflows, processes and controls. Our solutions also allow our customers to personalize the digital experiences they deliver to their End Users by extending their individual services and brand requirements across digital channels. Our solutions are designed to comply with the stringent security and technical regulations applicable to financial institutions and financial services providers and to safeguard our customers' data and that of their End Users.
Founded over 21 years ago, Q2 began by providing digital banking solutions to domestic regional and community financial institutions, or RCFIs. We have rapidly grown since then through a combination of innovation, broad market adoption of our solutions, strategic investments and acquisitions. As customer needs and technology architectures have evolved, we have expanded our solution portfolio to address a broader set of mission-critical technology, data and operational requirements across the financial services value chain. Our expanded collection of solutions now spans digital banking, digital lending and relationship pricing, regulatory and compliance, risk and fraud, account switching, data-driven sales enablement, spending insights and portfolio management, and also includes our open platform solutions as well as our core and BaaS offerings. We serve account holders and borrowers across retail, small to medium business, or SMBs, and commercial segments. While we continue to generate a substantial majority of our revenue from our digital banking platform, we are actively leveraging our broader product portfolio and deep domain expertise to expand our market presence. This strategy includes seeking to further penetrate the digital banking market and drive significant growth across our diverse customer base in the broader financial services sector, while opening up new and meaningful expansion opportunities for our business.
The financial services industry is experiencing significant transformation driven by the growing demand within financial institutions to digitize their operations and offerings, as well as the rise of FinTechs and Alt-FIs, which are reshaping End-User expectations for more innovative and engaging digital financial experiences. At the same time, advancements in data analytics, automation, and AI are increasing the importance of modern, fast, flexible technology platforms that can support innovation while meeting stringent regulatory, security and resiliency requirements. These shifts are leading to new roles and interdependencies among financial institutions, FinTechs and Alt-FIs, necessitating new technology, partnerships, and business models. We believe that lasting value creation in financial services will be achieved by those companies that are capable of supporting and embracing these market dynamics. We have developed a comprehensive suite of offerings to accelerate and optimize this transformation for our customers, ranging from digitizing entire banks to facilitating partnerships between financial institutions, FinTechs and Alt-FIs.
We offer our solutions to most of our customers using a software-as-a-service, or SaaS, model under which our customers pay subscription fees for the use of our solutions. Our digital banking platform customers have numerous End Users, and those End Users can represent one or more account holders registered to use one or more of our solutions on our digital banking platform. We generally price our digital banking platform solutions based on the number of solutions purchased by our customers and the number of Registered Users, as defined in "Key Operating Measures" below, or commercial account holders utilizing our solutions. We generally earn additional revenues from our digital banking platform customers based on the number of End Users on our solutions, the number of transactions that End Users perform on our solutions and the excess number of users and transactions above what is included in our standard subscription fee. As a result, digital banking platform revenues generally increase as our customers buy more solutions from us and increase the number of Registered Users and companies utilizing our solutions and as those retail users and companies increase their number of transactions on our solutions. Our risk and fraud solutions can be sold as part of, or alongside, our digital banking platform, while some solutions may be sold on a standalone basis and are generally monetized through subscription-based arrangements recognized over the term of the applicable customer agreements. The structure and terms of our digital lending and relationship pricing arrangements vary but generally are also sold on a subscription basis through our direct sales organization, and the related revenues are recognized over the terms of the customer agreements. The structure and terms of our Helix arrangements with FinTechs vary but typically involve relatively lower contracted minimum revenues and instead emphasize usage-based revenue, with such revenue recognized as it is incurred. This combination of subscription-based and usage-based revenue models aligns pricing with customer adoption and platform utilization.
We believe we have the opportunity to continue to grow our business and that the investments we are making are positioning us to continue to realize revenue growth and improve our operating efficiencies. These investments will increase our costs on an absolute dollar basis, but the timing and amount of these investments will vary based on the rate at which we expect to add new customers, the implementation and support needs of our customers, our software development plans, our technology and physical infrastructure requirements and the internal needs of our organization. Many of these investments will occur in advance of any associated benefit. If we are successful in growing our revenues by selling additional innovative solutions to existing customers and creating deeper End-User engagement, we anticipate that greater economies of scale and increased operating leverage will improve our margins over the long term.
We primarily sell our solutions through our direct sales organization. While the financial institution market is well-defined due to the regulatory classification of financial institutions, the markets for FinTechs and other financial services providers are broader and more difficult to define due to the changing number of providers in each market. Over the long term, we intend to continue to invest in additional sales representatives to identify and address opportunities in the financial institution, FinTech and Alt-FI markets and to increase our number of sales support and marketing personnel, as well as our investment in marketing initiatives designed to increase awareness of our solutions and generate new customer opportunities.
We have continuously invested in expanding and improving our digital banking platform since we introduced it in 2005. We intend to continue investing organically and to selectively pursue acquisitions of and strategic investments in technologies that will strengthen and expand the features and functionality of our solutions and provide access to new customers and markets. We have also acquired or developed new solutions and additional functionality that serve a broader range of needs of financial institutions as well as the needs of FinTechs and Alt-FIs. Our portfolio of digital solutions includes a comprehensive suite of offerings for retail, SMB and commercial banking, onboarding, regulatory and compliance, risk and fraud, digital lending and relationship pricing, open platform solutions, BaaS, account switching and data-driven sales enablement, spending insights and portfolio management solutions, among others. Q2 Innovation Studio, an application program interface, or API, and software development kit, or SDK, based open technology platform, allows our financial institution customers and other partners to develop unique extensions of and integrations to our digital banking platform, allowing financial institutions to quickly and easily deploy customized experiences and the latest financial services expected by End Users. We believe our portfolio, which reflects years of strategic development and innovation, affords us a distinct competitive advantage across multiple market segments.
We believe that financial services providers are best served by a broad portfolio of digital solutions offering rapid, flexible and comprehensive integration with internal and third-party solutions enabling them to deliver modern, intuitive, advanced and regulatory-compliant digital solutions. We also believe our unique position in the market stems from the breadth and depth of our solution offerings and customer base, our open and flexible platform approach, our position as a leading provider of digital banking solutions to a large network of financial institutions, and our expertise in delivering new, advanced, innovative and regulatory-compliant digital solutions. These strengths allow us to address the evolving needs and challenges within the financial services industry, as we continually innovate and adapt our offerings to meet the changing demands of our customers and their End Users. We intend to continue to make investments in technology innovation and software development to enhance our existing solutions and platforms while expanding our product portfolio.
As our business grows, we intend to continue to invest in and grow our services and delivery organization to support our customers' needs, help them through their digital transformation, deliver our solutions in a timely and effective manner and maintain our strong reputation. We believe that delivery of consistent, high-quality customer support is a significant driver of purchasing and renewal decisions of our prospects and customers. To develop and maintain a reputation for high-quality service, we seek to build deep relationships with our customers through our customer service organization, which we staff with personnel who are motivated by our common mission of using technology to help our customers succeed and who are knowledgeable with respect to the regulated and complex nature of the financial services industry.
Key Operating Measures
In addition to the U.S. generally accepted accounting principles, or GAAP, measures described below in "Components of Operating Results," we monitor the following operating measures to evaluate growth trends, plan investments and measure the effectiveness of our sales and marketing efforts.
Customer Accounts
We track Customer Accounts across key solutions to provide insight into the scale, breadth and mix of our contractual customer relationships across our portfolio of solutions. A Customer Account represents an organization or business entity with a contractual commitment for a specific Q2 solution, whether or not that solution is live, as of the last day of the reporting period presented. Because many customers have contractual commitments for multiple solutions, a single customer may be represented across multiple offerings, and as a result, Customer Accounts by solution overlap and do not represent unique customers when aggregated. Customer Account totals are presented as approximate figures, rounded to the nearest increment of 50, due to the complexity of multi-solution customer relationships and overlapping contractual arrangements. These figures are intended to provide directional insight into the breadth and mix of our customer relationships rather than precise customer counts. Customer Account levels may vary over time based on the timing of new customer agreements, expansion of existing customer relationships into additional solutions, customer attrition and consolidation activity among our customers. In particular, merger and acquisition activity within our customer base may result in a reduction in the number of Customer Accounts for certain solutions, including in cases where we continue to serve the combined organization and retain the underlying contractual relationships, End Users, and associated revenues. As of December 31, 2025, we had the following approximate Customer Account totals across our key solutions (rounded to the nearest increment of 50), reflecting solution-specific contractual relationships that may include multiple Customer Accounts associated with a single customer:
•500 Digital Banking Customer Accounts, including:
▪450 utilizing Consumer Digital Banking functionality
▪300 utilizing Commercial Digital Banking functionality
▪50 utilizing SMB Digital Banking functionality
•850 Risk & Fraud Customer Accounts
•150 Relationship Pricing Customer Accounts
•100 Digital Lending Customer Accounts
•50 Helix Customer Accounts
Registered Users
We define a Registered User as an individual associated with an account holder of a customer with an active consumer digital banking solution who has registered to use one or more of our digital banking solutions and has current access to use those solutions as of the last day of the reporting period presented. Growth in Registered Users is driven by expansion within existing customer relationships, increased adoption of digital banking services by end users and the addition of new customers.
Over time, we expect the number of Registered Users to grow at a faster rate than the number of related Customer Accounts as customers increase penetration across their user bases, although growth may fluctuate from period to period. Our customers had approximately 27.3 million, 24.7 million and 22.0 million Registered Users as of December 31, 2025, 2024 and 2023, respectively. Registered Users as of March 31, 2026 were 27.8 million compared to 26.2 million as of March 31, 2025.
Net Revenue Retention Rate
We believe that our ability to retain our customers and expand their use of our products and services over time is an indicator of the stability of our revenue base and the long-term value of our customer relationships. One of the ways we assess our performance in this area is through our net revenue retention rate and subscription net revenue retention rate, or collectively our net revenue retention rates. We calculate our net revenue retention rate as the total revenues in a calendar year, excluding any revenues from acquired customers during such year, from customers who were implemented on any of our solutions as of December 31 of the prior year, expressed as a percentage of the total revenues during the prior year from the same group of customers. Similarly, we calculate our subscription net revenue retention rate as total subscription revenues in a calendar year from customers who were implemented on any of our solutions as of December 31 of the prior year, expressed as a percentage of total subscription revenues for the prior year from the same group of customers. Our net revenue retention rates provide insight into the impact on current year revenues of: the number of new customers implemented on any of our solutions during the prior year; the timing of our implementation of those new customers in the prior year; growth in the number of End Users on such solutions and changes in their usage of such solutions; and sales of new products and services to our existing customers during the current year, excluding any products or services resulting from businesses acquired during such year and customer attrition. The most significant drivers of changes in our net revenue retention rates each year have historically been the number of new customers in the prior year and the timing of our implementation of those new customers. The timing of our implementation of new customers in the prior year is significant because we do not start recognizing revenues from new customers until they are implemented. As an example, if implementations are weighted more heavily in the first or second half of the prior year, both our net revenue retention rate and subscription net revenue retention rate will be lower or higher, respectively, in the subsequent year. Our use of net revenue retention rate and subscription net revenue retention rate have limitations as analytical tools, and investors should not consider them in isolation. Other companies in our industry may calculate net revenue retention rates differently, which reduces their usefulness as a comparative measure. Our net revenue retention rate was 113%, 109% and 108% for the years ended December 31, 2025, 2024 and 2023, respectively, and our subscription net revenue retention rate was 115%, 114% and 112% for the years ended December 31, 2025, 2024 and 2023, respectively.
Annualized Recurring Revenue
We believe Subscription Annual Recurring Revenue, or Subscription ARR, and Total Annual Recurring Revenue, or Total ARR, provide important information about our future revenue potential and our ability to maintain and expand our relationship with existing clients. We calculate Subscription ARR as the annualized value of all recurring subscription revenue recognized in the last month of the reporting period, with the exception of variable revenue in excess of contracted amounts for which we instead take the average monthly run rate of the trailing three months within that reporting period. Our Subscription ARR also includes the contracted minimum subscription amounts associated with all contracts in place at the end of the quarter for which revenue recognition has not yet commenced. Subscription revenues are defined within "Critical Accounting Policies and Significant Judgments and Estimates" in our Form 10-K. We calculate Total ARR as the annualized value of all recurring revenue recognized in the last month of the reporting period, with the exception of variable revenue in excess of contracted amounts for which we instead take the average monthly run rate of the trailing three months within that reporting period. Our Total ARR also includes the contracted minimums associated with all contracts in place at the end of the quarter for which revenue recognition has not yet commenced, and revenue generated from Integrated Services. Integrated Services revenue is generated from select established customer relationships where we have engaged with the customer for more tailored, premium professional services resulting in a deeper and ongoing level of engagement with them, which we deem to be recurring in nature. Total ARR does not include revenue from professional services or other sources of revenue that are not deemed to be recurring in nature. Subscription and Total ARR are not a forecast of future revenue, which can be impacted by contract start and end dates and renewal rates. Subscription and Total ARR should be viewed independently of revenue and deferred revenue as Subscription and Total ARR are operating metrics and are not intended to be combined with or replace these items. Our use of Subscription and Total ARR has limitations as an analytical tool, and investors should not consider it in isolation. Other companies in our industry may calculate Subscription ARR and Total ARR differently, which reduces their usefulness as comparative measures.
Our Subscription ARR was $780.1 million, $681.9 million and $593.9 million for the years ended December 31, 2025, 2024 and 2023, respectively. Subscription ARR as of March 31, 2026 was $802.3 million compared to $702.4 million as of March 31, 2025. Our Total ARR was $921.4 million, $824.2 million and $734.8 million for the years ended December 31, 2025, 2024 and 2023, respectively. Total ARR as of March 31, 2026 was $944.9 million compared to $846.6 million as of March 31, 2025.
Revenue Churn
We utilize revenue churn to monitor the satisfaction of our customers and evaluate the effectiveness of our business solutions and strategies. We define revenue churn as the amount of any monthly recurring revenue losses due to customer cancellations and downgrades, net of upgrades and replacements of existing solutions, during a year, divided by our monthly recurring revenue at the end of the prior year. Cancellations refer to customers that have either stopped using our services completely or remained a customer but terminated a particular service. Downgrades are a result of customers taking less of a particular service or renewing their contract for identical services at a lower price. We had annual revenue churn of 5.2%, 4.4% and 6.1% for the years ended December 31, 2025, 2024 and 2023, respectively. Our use of revenue churn has limitations as an analytical tool, and investors should not consider it in isolation. Other companies in our industry may calculate revenue churn differently, which reduces its usefulness as a comparative measure.
Non-GAAP Financial Measures
In addition to financial measures prepared in accordance with GAAP, we use certain non-GAAP financial measures to clarify and enhance our understanding, and aid in the period-to-period comparison, of our performance. We believe that these non-GAAP financial measures provide supplemental information that is meaningful when assessing our operating performance because they exclude the impact of certain categories that our management and board of directors do not consider part of core operating results when assessing our operational performance, allocating resources, preparing annual budgets and determining compensation. Accordingly, these non-GAAP financial measures may provide insight to investors into the motivation and decision-making of management in operating the business. Set forth in the tables below are the corresponding GAAP financial measures for each non-GAAP financial measure. Investors are encouraged to review the reconciliation of each of these non-GAAP financial measures to its most comparable GAAP financial measure included below. While we believe that these non-GAAP financial measures provide useful supplemental information, non-GAAP financial measures have limitations and should not be considered in isolation from, or as a substitute for, their most comparable GAAP measures. These non-GAAP financial measures are not prepared in accordance with GAAP, do not reflect a comprehensive system of accounting and may not be comparable to similarly titled measures of other companies due to potential differences in their financing and accounting methods, the book value of their assets, their capital structures, the method by which their assets were acquired and the manner in which they define non-GAAP measures. Items such as stock-based compensation, transaction-related costs, amortization of acquired technology, amortization of acquired intangible assets, lease and other restructuring charges and non-recurring legal settlements can have a material impact on our GAAP financial results.
Non-GAAP Operating Income
We provide non-GAAP operating income that excludes such items as stock-based compensation, transaction-related costs, amortization of acquired technology, amortization of acquired intangible assets, lease and other restructuring charges and non-recurring legal settlements. We believe excluding these items is useful for the following reasons:
•Stock-based compensation. We provide non-GAAP information that excludes expenses related to stock-based compensation. We believe that the exclusion of stock-based compensation expense provides for a better comparison of our operating results to prior periods and to our peer companies as the calculations of stock-based compensation vary from period to period and company to company due to different valuation methodologies, subjective assumptions and the variety of award types. Because of these unique characteristics of stock-based compensation, we exclude these expenses when analyzing the organization's business performance.
•Transaction-related costs. We exclude certain expense items resulting from our evaluation and completion of merger, acquisition, divestiture and corporate transaction opportunities, such as related legal, accounting and consulting fees and retention expense. We consider these adjustments, to some extent, to be unpredictable and dependent on a significant number of factors that are outside of our control. Furthermore, transaction-related activities result in operating expenses that would not otherwise have been incurred by us in the normal course of our organic business operations. We believe that providing these non-GAAP measures that exclude transaction-related costs allows users of our financial statements to better review and understand the historical and current results of our continuing operations, and also facilitates comparisons to our historical results and results of less acquisitive peer companies, both with and without such adjustments.
•Amortization of acquired technology and intangible assets. We provide non-GAAP information that excludes expenses related to purchased technology and intangible assets associated with our acquisitions. We believe that eliminating these expenses from our non-GAAP measures is useful to investors, because the amortization of acquired technology and intangible assets can be inconsistent in amount and frequency and significantly impacted by the timing and magnitude of our acquisition transactions, which also vary in frequency from period to period. Accordingly, we analyze the performance of our operations in each period, both with and without such expenses.
•Lease and other restructuring charges. We provide non-GAAP information that excludes restructuring charges related to the estimated costs of exiting and terminating facility lease commitments, partially offset by anticipated sublease income, and any related impairments of the right of use assets as they relate to corporate restructuring and exit activities. It also excludes severance cash payouts and other related compensation associated with restructuring, departure of executive officers or eliminating certain positions in connection with initiatives intended to align our resources to the portions of our business that we believe will drive the most long-term value. These charges are inconsistent in amount and are significantly impacted by the timing and nature of these events. Therefore, although we may incur these types of expenses in the future, we believe that eliminating these charges for purposes of calculating the non-GAAP financial measures facilitates a more meaningful evaluation of our operating performance and comparisons to our past operating performance.
•Non-recurring legal settlements. We exclude certain legal settlement costs that we deem not to be in the ordinary course of our business operations ("non-recurring legal settlements"). In March 2025, we entered into a settlement agreement to settle a dispute with a former commercial real estate broker related to commissions for the lease of our current headquarters, pursuant to which we paid $1.8 million to settle the matter in full. We believe excluding this amount from our non-GAAP financial measures provides meaningful insight and allows users of our financial statements to better review and understand the historical and current results of our continuing operations, and also facilitates comparisons to our historical results and results to peer companies, both with and without such adjustments.
The following table presents a reconciliation of GAAP operating income to non-GAAP operating income for each of the periods indicated (in thousands):
| | | | | | | | | | | | | | | | | | |
| | | Three Months Ended March 31, | | |
| | | 2026 | | 2025 | | | | |
| GAAP operating income | | $ | 27,689 | | | $ | 2,189 | | | | | |
| Stock-based compensation | | 20,265 | | | 21,010 | | | | | |
| Transaction-related costs | | 250 | | | — | | | | | |
| Amortization of acquired technology | | 4,349 | | | 5,505 | | | | | |
| Amortization of acquired intangibles | | — | | | 93 | | | | | |
| Lease and other restructuring charges | | 188 | | | 2,150 | | | | | |
| Non-recurring legal settlements | | — | | | 1,750 | | | | | |
| Non-GAAP operating income | | $ | 52,741 | | | $ | 32,697 | | | | | |
Adjusted EBITDA
We define adjusted EBITDA as net income before stock-based compensation, transaction-related costs, depreciation, amortization, lease and other restructuring charges, non-recurring legal settlements, provision for income taxes and interest and other income, net. We believe that adjusted EBITDA provides useful information to investors and others in understanding and evaluating our operating results for the following reasons:
•adjusted EBITDA is widely used by investors and securities analysts to measure a company's operating performance with and without regard to items that can vary substantially from company to company depending upon their financing, capital structures and the method by which assets were acquired;
•our management uses adjusted EBITDA in conjunction with GAAP financial measures for planning purposes, in the preparation of our annual operating budget, as a measure of our operating performance, to assess the effectiveness of our business strategies and to communicate with our board of directors concerning our financial performance;
•adjusted EBITDA provides more consistency and comparability with our past financial performance, facilitates period-to-period comparisons of our operations and also facilitates comparisons with other companies, many of which use similar non-GAAP financial measures to supplement their GAAP results; and
•our investor and analyst presentations include adjusted EBITDA as a supplemental measure of our overall operating performance.
Adjusted EBITDA should not be considered as an alternative to net income or any other measure of financial performance calculated and presented in accordance with GAAP. The use of adjusted EBITDA as an analytical tool has limitations such as:
•depreciation and amortization are non-cash charges, and the assets being depreciated or amortized will often have to be replaced in the future and adjusted EBITDA does not reflect cash requirements for such replacements;
•adjusted EBITDA may not reflect changes in, or cash requirements for, our working capital needs or contractual commitments;
•adjusted EBITDA does not reflect the potentially dilutive impact of stock-based compensation;
•adjusted EBITDA does not reflect interest or tax payments that could reduce cash available for use; and
•other companies, including companies in our industry, might calculate adjusted EBITDA or similarly titled measures differently, which reduces their usefulness as comparative measures.
Because of these and other limitations, investors and others should consider adjusted EBITDA together with our GAAP financial measures including cash flow from operations and net income. The following table presents a reconciliation of net income to adjusted EBITDA for each of the periods indicated (in thousands):
| | | | | | | | | | | | | | | | | | |
| | | Three Months Ended March 31, | | |
| | 2026 | | 2025 | | | | |
Reconciliation of net income to adjusted EBITDA: | | | | | | | | |
| Net income | | $ | 26,639 | | | $ | 4,753 | | | | | |
| Stock-based compensation | | 20,265 | | | 21,010 | | | | | |
| Transaction-related costs | | 250 | | | — | | | | | |
| Depreciation and amortization | | 11,743 | | | 13,720 | | | | | |
| Lease and other restructuring charges | | 188 | | | 2,150 | | | | | |
| Non-recurring legal settlements | | — | | | 1,750 | | | | | |
| Provision for income taxes | | 3,114 | | | 487 | | | | | |
| | | | | | | | |
| Interest and other income, net | | (2,167) | | | (3,160) | | | | | |
| Adjusted EBITDA | | $ | 60,032 | | | $ | 40,710 | | | | | |
Components of Operating Results
Revenues
Revenue-generating activities directly relate to the sale, implementation and support of our solutions within a single operating segment. We derive the majority of our revenues from subscription fees for the use of our hosted solutions, transactional revenue from bill-pay solutions and remote deposit products, revenues for professional services and implementation services related to our solutions and certain third-party related pass-through fees. We recognize the corresponding revenues over time on a ratable basis over the customer agreement term or as incurred based on the nature of the revenue. A small portion of our revenues are derived from customers which host and manage our solutions on-premises or in third-party data centers under term license and maintenance agreements. For these customers, we recognize software license revenue once the customer obtains control of the license, which generally occurs at the start of each license term, and recognize the remaining arrangement consideration for maintenance revenue over time on a ratable basis over the term of the software license.
Subscription fees are based on the number of solutions purchased by our customers, the number of End Users using the solutions and other usage fees those users generate by using our solutions in excess of the levels included in our standard subscription fee. Subscription fees are billed monthly, quarterly or annually and are recognized monthly over the term of our customer agreements. The initial term of our digital banking platform agreements averages over five years, although it varies by customer. The structure and terms of our digital lending and relationship pricing arrangements vary but generally are also sold on a subscription basis through our direct sales organization, and the related revenues are recognized over the terms of the customer agreements. The structure and terms of our Helix arrangements with FinTechs vary but typically involve relatively lower contracted minimum revenues and instead emphasize usage-based revenue, with such revenue recognized as it is incurred. This combination of subscription-based and usage-based revenue models aligns pricing with customer adoption and platform utilization. We begin recognizing subscription fees when the control of the service transfers to the customer, generally when the solution is implemented and made available to the customer. We recognize revenue for debit card and bill-pay related transaction services when End Users utilize debit card services integrated within our Helix and other payment-service solutions in the month incurred based on actual or estimated transactions. The timing of our implementations varies period-to-period
based on our implementation capacity, the number of solutions purchased by our customers, the size and unique needs of our customers and the readiness of our customers to implement our solutions. We typically recognize any related implementation services revenues ratably over the initial customer agreement term beginning on the date we commence recognizing subscription fees. Contract asset balances arise primarily when we provide services in advance of billing for those services. Amounts that have been invoiced are recorded in accounts receivable, and in revenues or deferred revenues, depending on when control of the service transfers to the customer.
Cost of Revenues
Cost of revenues is comprised primarily of salaries and other personnel-related costs, including employee benefits, bonuses and stock-based compensation, for employees providing services to our customers. This includes the costs of our personnel performing implementations and customer support. Cost of revenues also includes third-party public cloud service providers, the direct costs of bill-pay and other third-party intellectual property included in our solutions, amortization of deferred solution and services costs, amortization of certain software development costs, debit card related pass-through fees, an allocation of general overhead costs, the amortization of acquired technology intangibles, referral fees, co-location facility costs and depreciation of our data center assets. We allocate general overhead expenses to all departments based on the number of employees in each department, which we consider to be a fair and representative means of allocation.
We capitalize certain personnel costs directly related to the implementation of our solutions to the extent those costs are recoverable from future revenues. We amortize the capitalized implementation costs once revenue recognition commences, and we amortize those implementation costs to cost of revenues over the expected period of customer benefit, which has been determined to be the estimated life of the technology. Other costs not directly recoverable from future revenues are expensed in the period incurred.
We capitalize certain software development costs for those employees who are directly associated with and who devote time to developing our software solutions on an individual product basis, including those related to programmers, software engineers and quality control teams. Software development costs are amortized to cost of revenues when products and enhancements are released or made available over the products' estimated economic lives.
Operating Expenses
Operating expenses primarily consist of sales and marketing, research and development and general and administrative expenses. They also include costs related to our acquisitions and the resulting amortization of acquired intangible assets from those acquisitions. Over the long term, we intend to continue to hire new employees and make other investments to support our anticipated growth, and as a result, we expect our operating expenses to increase in absolute dollars but to decrease as a percentage of revenues over the long term as we grow our business.
Sales and Marketing
Sales and marketing expenses consist primarily of salaries and other personnel-related costs, including commissions, employee benefits, bonuses and stock-based compensation. Sales and marketing expenses also include expenses related to advertising, lead generation, promotional events, corporate communications, travel and allocated overhead.
Research and Development
We believe that continuing to improve and enhance our solutions is essential to maintaining our reputation for innovation and growing our customer base and revenues. Research and development expenses include salaries and personnel-related costs, including employee benefits, bonuses and stock-based compensation, third-party contractor expenses, software development costs, allocated overhead and other related expenses incurred in developing new solutions and enhancing existing solutions.
Certain research and development costs that are related to our software development, which include salaries and other personnel-related costs, comprised of employee benefits, stock-based compensation and bonuses attributed to programmers, software engineers and quality control teams working on our software solutions, are capitalized and included in intangible assets, net on the condensed consolidated balance sheets.
General and Administrative
General and administrative expenses consist primarily of salaries and other personnel-related costs, including employee benefits, bonuses and stock-based compensation, of our administrative, finance and accounting, information systems, compliance and security, legal, human resources employees and the majority of our executive team. General and administrative expenses also include consulting and professional fees, travel and other corporate expenses to comply with regulations governing public companies and financial institutions.
Transaction-Related Costs
Transaction-related costs include various legal and professional service expenses incurred in connection with mergers, acquisition, divestitures and other corporate transactions, which are recognized when incurred.
Lease and Other Restructuring Charges
Lease and other restructuring charges include costs related to the early vacating of certain facilities, any related impairment of the right of use assets and ongoing expenses of other vacated facilities, partially offset by anticipated sublease income from the associated facilities. It also includes severance cash payouts and other related compensation associated with restructuring, departure of executive officers or eliminating certain positions in connection with initiatives intended to align our resources to the portions of our business that we believe will drive the most long-term value.
Total Other Income, Net
Total other income, net, consists primarily of interest income and expense, other non-operating income and expense, loss on disposal of long-lived assets, foreign currency translation adjustment and gain on extinguishment of debt. We earn interest income on our cash, cash equivalents and investments. Interest expense consists primarily of the interest from the amortization of debt issuance costs, coupon interest attributable to our convertible notes, commitment fees and interest associated with our Revolving Credit Agreement, as well as fees and interest associated with the letter of credit issued to our landlord for the security deposit for our corporate headquarters.
Provision for Income Taxes
Our income tax expenses and benefits consist primarily of federal, state, and international current and deferred income tax expense from global operations.
Results of Operations
The following table sets forth our condensed results of operations data for each of the periods indicated (in thousands):
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| | | Three Months Ended March 31, | | |
| | | 2026 | | 2025 | | | | |
| Revenues | | $ | 216,506 | | | $ | 189,735 | | | | | |
Cost of revenues(1) | | 88,592 | | | 88,745 | | | | | |
| Gross profit | | 127,914 | | | 100,990 | | | | | |
| Operating expenses: | | | | | | | | |
| Sales and marketing | | 25,720 | | | 26,527 | | | | | |
| Research and development | | 41,880 | | | 37,853 | | | | | |
| General and administrative | | 32,187 | | | 32,322 | | | | | |
| Transaction-related costs | | 250 | | | — | | | | | |
| Amortization of acquired intangibles | | — | | | 93 | | | | | |
| Lease and other restructuring charges | | 188 | | | 2,006 | | | | | |
| Total operating expenses | | 100,225 | | | 98,801 | | | | | |
Income from operations | | 27,689 | | | 2,189 | | | | | |
Total other income, net | | 2,064 | | | 3,051 | | | | | |
Income before income taxes | | 29,753 | | | 5,240 | | | | | |
| Provision for income taxes | | (3,114) | | | (487) | | | | | |
Net income | | $ | 26,639 | | | $ | 4,753 | | | | | |
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(1) Includes amortization of acquired technology of $4.3 million and $5.5 million for the three months ended March 31, 2026 and 2025, respectively.
The following table sets forth our condensed consolidated statements of operations data as a percentage of revenues for each of the periods indicated:
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| | | Three Months Ended March 31, | | |
| | | 2026 | | 2025 | | | | |
| Revenues | | 100.0 | % | | 100.0 | % | | | | |
Cost of revenues(1) | | 40.9 | | | 46.8 | | | | | |
| Gross profit | | 59.1 | | | 53.2 | | | | | |
| Operating expenses: | | | | | | | | |
| Sales and marketing | | 11.9 | | | 14.0 | | | | | |
| Research and development | | 19.3 | | | 20.0 | | | | | |
| General and administrative | | 14.9 | | | 17.0 | | | | | |
| Transaction-related costs | | 0.1 | | | — | | | | | |
| Amortization of acquired intangibles | | — | | | — | | | | | |
| Lease and other restructuring charges | | 0.1 | | | 1.1 | | | | | |
| Total operating expenses | | 46.3 | | | 52.1 | | | | | |
Income from operations | | 12.8 | | | 1.2 | | | | | |
Total other income, net | | 1.0 | | | 1.6 | | | | | |
Income before income taxes | | 13.7 | | | 2.8 | | | | | |
| Provision for income taxes | | (1.4) | | | (0.3) | | | | | |
Net income | | 12.3 | % | | 2.5 | % | | | | |
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(1) Includes amortization of acquired technology of 2.0% and 2.9% for the three months ended March 31, 2026 and 2025, respectively.
Due to rounding, totals may not equal the sum of the line items in the tables above.
Comparison of the Three Months Ended March 31, 2026 and 2025
Revenues
The following table presents our revenues for each of the periods indicated (dollars in thousands):
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| | | Three Months Ended March 31, | | Change | | | | |
| | | 2026 | | 2025 | | $ | | (%) | | | | | | | | |
| Revenues | | $ | 216,506 | | | $ | 189,735 | | | $ | 26,771 | | | 14.1 | % | | | | | | | | |
The increase in revenue was primarily attributable to a $25.6 million increase in subscription revenue from the sale of additional solutions to new and existing customers and growth in expansions with existing customers and a $2.0 million increase in services and other revenue, partially offset by a $0.8 million decrease in transactional revenue.
We have observed improved subscription bookings and associated revenue primarily from our digital banking solutions from both initial bookings with new customers and expansions with existing customers. For the three months ended March 31, 2026, our subscription revenue growth was 17% as compared to the prior year period, and we expect subscription revenue will continue to increase as a percentage of total revenue.
Cost of Revenues
The following table presents our cost of revenues for each of the periods indicated (dollars in thousands):
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| | | Three Months Ended March 31, | | Change | | | | |
| | | 2026 | | 2025 | | $ | | (%) | | | | | | | | |
| Cost of revenues | | $ | 88,592 | | | $ | 88,745 | | | $ | (153) | | | (0.2) | % | | | | | | | | |
| Percentage of revenues | | 40.9 | % | | 46.8 | % | | | | | | | | | | | | |
The decrease in cost of revenues was primarily attributable to a $1.6 million decrease as a result of higher capitalized implementation costs, a $1.2 million decrease in amortization of acquired technology that was fully amortized during the prior year and a $0.4 million net decrease in personnel costs, largely from stock-based compensation, significantly offset by a $1.9 million increase from the amortization of capitalized software development and capitalized implementation services, a $0.6 million increase in overhead costs and a $0.5 million net increase in third-party public cloud service provider costs and software costs resulting from the increased infrastructure necessary to support growing customer activity and migration to third-party public cloud service providers.
We intend to continue to invest in our implementation and customer support teams and third-party partners for intellectual property and transactional processing in our solutions and technology infrastructure to standardize our business processes and drive future efficiency in our implementations, serve our customers and support our growth. We recently completed migration of the computing, storage and processing of our digital banking platform solutions from our third-party data centers to third-party public cloud service providers. Although cost of revenues may fluctuate on a near-term basis, we expect third-party public cloud service provider costs and other similar investments over the long term to increase cost of revenues in absolute dollars as we grow our business, and we expect such expenses to decline as a percentage of revenue, based on cost efficiencies realized in the business, the level and timing of implementation support activities, timing of capitalized software development costs, debit card related pass-through fees and other related costs.
Operating Expenses
The following tables present our operating expenses for each of the periods indicated (dollars in thousands):
Sales and Marketing
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | Three Months Ended March 31, | | Change | | | | |
| | | 2026 | | 2025 | | $ | | (%) | | | | | | | | |
| Sales and marketing | | $ | 25,720 | | | $ | 26,527 | | | $ | (807) | | | (3.0) | % | | | | | | | | |
| Percentage of revenues | | 11.9 | % | | 14.0 | % | | | | | | | | | | | | |
The decrease in sales and marketing was primarily attributable to a $0.4 million decrease in personnel costs, largely from stock-based compensation and a $0.4 million decrease in other discretionary expenses.
Sales and marketing expenses as a percentage of total revenues may change in any given period based on factors such as the addition of newly hired sales professionals, the timing of significant marketing events such as our annual in-person client conference, which we typically hold during the second quarter of each year, and the amount of sales commissions expense amortized. Commissions are generally capitalized and then amortized over the expected period of customer benefit. We anticipate that sales and marketing expenses will increase in absolute dollars in the long term as we continue to support our revenue growth and increase marketing spend to attract new customers, retain and grow business with existing customers, build brand awareness, and as we continue to hold various experiences for our current and prospective customers. While sales and marketing expenses as a percentage of revenue may fluctuate on a near-term basis, we expect such expenses to decline as a percentage of our revenues over the long term as our revenues grow and we realize cost efficiencies in the business.
Research and Development
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | Three Months Ended March 31, | | Change | | | | |
| | | 2026 | | 2025 | | $ | | (%) | | | | | | | | |
| Research and development | | $ | 41,880 | | | $ | 37,853 | | | $ | 4,027 | | | 10.6 | % | | | | | | | | |
| Percentage of revenues | | 19.3 | % | | 20.0 | % | | | | | | | | | | | | |
The increase in research and development was primarily attributable to a $4.4 million increase in personnel costs as a result of the growth in our research and development organization to support continued enhancements to our solutions, an $0.8 million increase in overhead costs and a $0.4 million increase in software and other discretionary expenses, partially offset by a $1.6 million decrease from higher capitalization of software development costs.
We intend to continue our investments in our software development teams and the associated technology in order to serve our customers and support our growth. We anticipate that research and development expenses will increase in absolute dollars in the future as we continue to support and expand our platform and enhance our existing solutions, as we believe existing customers will have an increased focus on maintaining and improving their digital offerings. While research and development expenses as a percentage of revenue may fluctuate on a near-term basis, we expect such expenses to decline as a percentage of our revenues over the long term as our revenues grow and we realize cost efficiencies in the business.
General and Administrative
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | Three Months Ended March 31, | | Change | | | | |
| | | 2026 | | 2025 | | $ | | (%) | | | | | | | | |
| General and administrative | | $ | 32,187 | | | $ | 32,322 | | | $ | (135) | | | (0.4) | % | | | | | | | | |
| Percentage of revenues | | 14.9 | % | | 17.0 | % | | | | | | | | | | | | |
The decrease in general and administrative expenses was primarily attributable to a $1.8 million non-recurring legal settlement charge in the prior year related to certain litigation, significantly offset by a $1.4 million increase in personnel costs, including stock-based compensation, to support the growth of our business and a $0.3 million net increase in other discretionary expenses.
We expect to continue to incur incremental expenses associated with the growth of our business and compliance requirements associated with operating as a regulated, public company. Although general and administrative expenses may fluctuate on a near-term basis, over the long term, we anticipate that general and administrative expenses will continue to increase in absolute dollars as we continue to incur additional spending to ensure continued regulatory and SOX compliance. We expect such expenses to decline as a percentage of our revenues over the longer term as our revenues grow and we realize cost efficiencies in the business.
Transaction-Related Costs
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | Three Months Ended March 31, | | Change | |
| | | 2026 | | 2025 | | $ | | (%) | |
| Transaction-related costs | | $ | 250 | | | $ | — | | | $ | 250 | | | 100.0 | % | |
| Percentage of revenues | | 0.1 | % | | — | % | | | | | |
Transaction-related costs are related to various legal and professional expenses incurred in connection with mergers, acquisition, divestitures and other corporate transactions.
Lease and Other Restructuring Charges
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | Three Months Ended March 31, | | Change | | | | |
| | | 2026 | | 2025 | | $ | | (%) | | | | | | | | |
| Lease and other restructuring charges | | $ | 188 | | | $ | 2,006 | | | $ | (1,818) | | | (90.6) | % | | | | | | | | |
| Percentage of revenues | | 0.1 | % | | 1.1 | % | | | | | | | | | | | | |
The net decrease in lease and other restructuring charges was primarily attributable to a $1.2 million reduction in severance charges associated with restructuring or eliminating certain positions and a $0.5 million decrease related to updated assessments and ongoing expenses of previously vacated facilities.
Total Other Income, Net
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | Three Months Ended March 31, | | Change | | | | |
| | | 2026 | | 2025 | | $ | | (%) | | | | | | | | |
Total other income, net | | $ | 2,064 | | $ | 3,051 | | $ | (987) | | | (32.4) | % | | | | | | | | |
| Percentage of revenues | | 1.0 | % | | 1.6 | % | | | | | | | | | | | | |
The decrease in other income, net was primarily attributable to lower interest income due to lower cash investible balances resulting from the repayment of convertible notes at maturity in the prior year.
Provision for Income Taxes
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| | | Three Months Ended March 31, | | Change | | | | |
| | | 2026 | | 2025 | | $ | | (%) | | | | | | | | |
| Provision for income taxes | | $ | (3,114) | | $ | (487) | | $ | 2,627 | | | 539.4 | % | | | | | | | | |
| Percentage of revenues | | (1.4) | % | | (0.3) | % | | | | | | | | | | | | |
The increase in provision for income taxes was primarily driven by a $1.2 million increase in state income taxes, a $0.9 million increase in federal income taxes and a $0.5 million increase in foreign income taxes.
Seasonality and Quarterly Results
Our overall operating results fluctuate from quarter to quarter as a result of a variety of factors, including the timing of investments to grow our business. The timing of our implementation activities and corresponding revenues from new customers are subject to fluctuations based on the timing of our sales, which has historically tended to be lower in the first half of the year. The timing of our implementations also varies period-to-period based on our implementation capacity, the number of solutions purchased by our customers, the size and unique needs of our customers and the readiness of our customers to implement our solutions. General economic conditions and other global events may impact our business and our customers' spending patterns and budget cycles, and these conditions may disrupt any seasonality trends that may otherwise typically be inherent in our historical operating results. Our quarterly results of operations may vary significantly in the future and period-to-period comparisons of our operating results may not be meaningful and should not be relied upon as an indication of future results.
Liquidity and Capital Resources
Sources of Liquidity
As of March 31, 2026, our principal sources of liquidity were cash, cash equivalents and investments of $378.9 million. Based upon our current levels of operations, we believe that our cash flow from operations along with our other sources of liquidity, including our ability to access capital markets and available borrowings under our $125.0 million Revolving Credit Agreement, are adequate to meet our cash requirements for the next twelve months, including the repayment of our 2026 Notes upon maturity. We also believe that our longer-term working capital, planned capital expenditures, repurchases of common stock under our share repurchase program, or the Repurchase Program, and other general corporate funding requirements will be satisfied through cash flows from operations and, to the extent necessary, from our borrowing facilities. However, if we determine a need for additional short-term or long-term liquidity, there is no assurance that such financing, if pursued, would be adequate or available on terms acceptable to us.
Cash Flows
The following table summarizes our cash flows for the periods indicated (in thousands):
| | | | | | | | | | | | | | |
| | | Three Months Ended March 31, |
| | | 2026 | | 2025 |
| Net cash provided by (used in): | | | | |
| Operating activities | | $ | 56,321 | | | $ | 43,531 | |
| Investing activities | | 16,376 | | | (19,504) | |
| Financing activities | | (97,153) | | | 547 | |
| Effect of exchange rate changes on cash, cash equivalents and restricted cash | | (458) | | | 110 | |
| Net increase (decrease) in cash, cash equivalents and restricted cash | | $ | (24,914) | | | $ | 24,684 | |
Cash Flows from Operating Activities
Our cash flows from operating activities are primarily influenced by net income less non-cash items, the amount and timing of customer receipts and vendor payments and by the amount of cash we invest in personnel and infrastructure to support the anticipated growth of our business and customer base.
For the three months ended March 31, 2026, our net cash and cash equivalents provided by operating activities was $56.3 million, which consisted of net income of $26.6 million and non-cash adjustments of $40.7 million, partially offset by cash outflows from changes in operating assets and liabilities of $11.0 million. The primary drivers of cash outflows in operating assets and liabilities were a $22.8 million cash outflow resulting from an increase in accounts receivable, primarily due to the timing of annual billings, an $18.9 million cash outflow resulting from a gross increase in deferred solution costs primarily from annual commission payments and deferred implementation costs from both new customers and existing customer expansions and a $11.0 million cash outflow resulting from a decrease in accrued liabilities primarily driven by our annual bonus payout. Cash outflows were partially offset by a $45.5 million cash inflow resulting from an increase in deferred revenue due to the timing of annual billings and deposits received from customers prior to the recognition of revenue from those related payments. Non-cash adjustments primarily consisted of stock-based compensation, depreciation and amortization, amortization of deferred implementation and deferred solution and other costs, amortization of debt issuance costs, deferred income taxes and lease restructuring and impairments, partially offset by amortization of premiums and discounts on investments.
For the three months ended March 31, 2025, our net cash and cash equivalents provided by operating activities was $43.5 million, which consisted of net income of $4.8 million and non-cash adjustments of $40.4 million, partially offset by cash outflows from changes in operating assets and liabilities of $1.6 million. The primary drivers of cash outflows in operating assets and liabilities were a $20.5 million cash outflow resulting from an increase in accounts receivable, primarily due to the timing of annual billings, a $11.7 million cash outflow resulting from a net increase in deferred solution costs primarily from annual commission payments and deferred implementation costs and a $8.5 million cash outflow resulting from a decrease in accrued liabilities primarily driven by our annual bonus payout. Cash outflows were partially offset by a $36.1 million cash inflow resulting from an increase in deferred revenue due to the increase in billings for services to be provided in future periods and deposits received from customers in advance of service delivery and a $5.4 million cash inflow resulting from an increase in accounts payable primarily driven by the timing of payments. Non-cash adjustments primarily consisted of stock-based compensation, depreciation and amortization, amortization of deferred implementation and deferred solution and other costs, amortization of debt issuance costs, deferred income taxes and lease impairments, partially offset by amortization of premiums and discounts on investments.
Cash Flows from Investing Activities
Our investing activities have consisted primarily of purchases and maturities of investments, costs incurred for the development of capitalized software and purchases of property and equipment to support our growth.
For the three months ended March 31, 2026, our net cash provided by investing activities was $16.4 million, consisting of $28.5 million received from the maturities of investments, partially offset by $6.6 million for the purchase of property and equipment and $5.5 million for capitalized software development costs.
For the three months ended March 31, 2025, our net cash used in investing activities was $19.5 million, consisting of $34.0 million for purchases of investments, $4.9 million for capitalized software development costs and $0.8 million for the purchase of property and equipment, partially offset by $20.2 million received from the maturities of investments.
Cash Flows from Financing Activities
Our recent financing activities have consisted primarily of activity related to our convertible notes and Repurchase Program, as well as net proceeds from exercises of stock options, contributions to our Employee Stock Purchase Plan, or ESPP, to purchase our common stock and payments for debt issuance costs related to the Revolving Credit Agreement.
For the three months ended March 31, 2026, our net cash used in financing activities was $97.2 million for share repurchases under the Repurchase Program.
For the three months ended March 31, 2025, our net cash provided by financing activities was $0.5 million, attributable to cash received from exercises of stock options.
Contractual Obligations and Commitments
Our principal commitments consist of the 2026 Notes, non-cancelable operating leases primarily related to our facilities, minimum purchase commitments for third-party products, stadium sponsorship costs, commitment fees associated with our Revolving Credit Agreement, third-party public cloud service provider fees and other product costs. Our obligations under the 2026 Notes and Revolving Credit agreement are described in Note 9 to our Condensed Consolidated Financial Statements included in this Quarterly Report on Form 10-Q. Information regarding our non-cancellable leases, non-recurring legal settlements and other purchase commitments as of March 31, 2026 can be found in Note 7 and Note 8 to our Condensed Consolidated Financial Statements included in this Quarterly Report on Form 10-Q.
Recent Accounting Pronouncements
See Note 2 - Summary of Significant Accounting Policies contained in the Notes to Condensed Consolidated Financial Statements included in this report, regarding the impact of certain recent accounting pronouncements.
Critical Accounting Policies and Significant Judgments and Estimates
The preparation of our interim unaudited condensed consolidated financial statements in accordance with GAAP requires us to make estimates and assumptions that affect the reported amounts of assets and liabilities, revenues and expenses and the related disclosures of contingent assets and liabilities in our interim unaudited condensed consolidated financial statements and accompanying notes. In accordance with GAAP, we base our estimates on historical experience and on various other assumptions that we believe are reasonable under the circumstances. We evaluate our estimates, judgments and assumptions on an ongoing basis, and while we believe that our estimates, judgments and assumptions are reasonable, they are based upon information available at the time. Actual results might differ from these estimates under different assumptions or conditions.
Our significant accounting policies are discussed in Part II, Item 7, "Management's Discussion and Analysis of Financial Condition and Results of Operations" under the heading "Critical Accounting Policies and Significant Judgments and Estimates" in our Annual Report on Form 10-K for the fiscal year ended December 31, 2025, filed with the SEC on February 11, 2026. There were no material changes to our significant accounting policies.